Retail Associate- Educator

Project LeanNation Franchising, Inc.; Charleston (SC); On-site; USD 36,000 - 60,000; Full time

Job summary

Project LeanNation is seeking an Educator to join our Charleston team. In-store you’ll engage clients, share the PLN mission, and help customers make informed health choices with energetic, memorable experiences.

You’ll work with the Key Lead on daily operations, manage stock, assist the shake bar, and collaborate with leadership to uphold PLN values of Enthusiasm, Knowledge, Emotional IQ, Influence and Discipline.

Qualifications

• Excellent customer service and communication skills.
• Passion for health and wellness.
• Ability to engage customers and educate about products.

Responsibilities

• Engage clients with the PLN mission and products to create informed health choices.
• Provide exceptional customer service and handle POS transactions.
• Maintain store cleanliness, restock, and assist with inventory per the Daily Sheet.
• Support the Key Lead and leadership on projects and store operations.
• Contribute to a positive team environment aligned with PLN values.

Skills

Customer service

Wellness knowledge

Communication skills

POS experience

Tools

POS system

Job description

At Project LeanNation, every team member is integral, but as an Educator, you hold a special place in our mission. Our goal isn't just to sell; it's to enlighten. We believe that every interaction should leave our clients more informed, empowered, and confident about their health choices. Supported heavily by the Key Lead—the best Educator that ever lived—you amplify our voice, values, and vision in every

conversation.

Shape the Future with Us

At Project LeanNation, every team member is integral, but as an Educator, you hold a special place in our mission. Our goal isn't just to sell; it's to enlighten. We believe that every interaction should leave our clients more informed, empowered, and confident about their health choices. Supported heavily by the Key Lead—the best Educator that ever lived—you amplify our voice, values, and vision in every

conversation.

Your Role in Our Journey

As the most customer-facing role, you are the heart of the in-store experience. Your key responsibilities include:

Client Engagement

Inspire and Inform:

• Engage clients with the essence of the PLN mission and the
• passion behind our products.
• Foster an atmosphere where clients leave enriched, whether they
• make a purchase or not.
• Empower clients to make informed health decisions by taking
• the guesswork out of their meal planning.
• Become a beacon of knowledge, enabling customers to educate
• others and expand the PLN community.

Operational Excellence

Store Management:

• Bring energy and enthusiasm to our retail floor, creating
• memorable experiences for clients.
• Manage stock and inventory, ensuring everything is counted,
• restocked, and organized.
• Prep the store daily, following the guidance of the Key Lead
• through the ‘Daily Sheet’.
• Oversee stock replenishment in retail refrigerators and ensure
• the shake bar is always ready for business.
• Maintain product integrity, communicating any concerns to the
• leadership team promptly.
• Uphold store cleanliness and ensure all opening and closing
• duties are completed.

Customer Service:

• Handle phone inquiries with professionalism and poise.
• Mix and serve our signature shakes to clients.
• Efficiently use the Point of Sale system, processing payments and
• issuing gift cards.
• Customize client plans via our back-end operating system.
• Handle inventory deliveries, which may involve lifting boxes
• weighing between 10-50 lbs.

Team Collaboration

Support and Growth:

• Work closely with the Key Lead and leadership team, undertaking
• additional projects and assignments as directed.
• Contribute to a positive team environment by embracing PLN's
• core values: Enthusiasm, Knowledge, Emotional IQ, Influence, and
• Discipline.

Are You the Passionate Educator We Seek?

If you're passionate about health, eager to learn, and ready to make a difference, this role is your opportunity to shine. We are looking for someone who:

Embraces Our Mission

• Is enthusiastic about promoting health and wellness.
• Loves engaging with clients and providing exceptional customer
• service.

Embodies Our Core Values

• Enthusiasm: Brings energy and passion to every client interaction.
• Knowledge: Eager to learn and share expertise about our products and
• mission.
• Emotional IQ: Demonstrates empathy and excellent interpersonal skills.
• Influence: Positively impacts clients and encourages them to make
• informed health choices.
• Discipline: Maintains high standards in operations and attention to
• detail.

Thrives in a Team Environment

• Works well under the guidance of the Key Lead and leadership team.
• Contributes to a collaborative and supportive workplace culture.

Join Us in Shaping the Future

• Dive into a role where you're not just selling products but shaping futures. Become an Educator with Project LeanNation and help redefine the narrative of health and wellness. Every day is an opportunity to make a meaningful impact in our clients' lives.