Retail Sales Associate

LensCrafters; Fargo (ND); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Bonus/commission plan

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Fargo, ND is hiring a Part-Time Sales Associate to provide an exceptional shopping experience and build brand loyalty. You will greet customers, stay informed on product assortment, and collaborate with management to resolve issues while supporting store operations.

The ideal candidate has strong communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. A reliable team player with a passion for eyewear is preferred.

Qualifications

• 1 year of previous sales or customer service experience is preferred.
• Excellent communication and interpersonal skills required.
• Ability to multitask in a fast-paced environment while delivering a great customer experience.
• Self-motivated and a collaborative team player.

Responsibilities

• Promote an excellent customer experience and ensure visual standards are maintained.
• Assist VIP clientele and maintain high-touch service.
• Stay informed about current product assortment and brand messaging.
• Follow management instructions and participate in meetings as required.
• Assist with opening and closing duties when needed.
• Adhere to company policies and code of conduct.
• Be punctual and communicate obstacles to the manager.
• Represent the brand and connect with local communities.

Skills

Customer service experience

Excellent communication

Multitasking

Team player

Job description

Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Requisition ID: 936943

Store #: 003679 LensCrafters

Position: Part-Time

Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

GENERAL FUNCTION

As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.

Major Duties And Responsibilities

• Promote an excellent customer experience, including but are not limited to:
  • Greeting and serving customers
  • Inform merchandisers/managers on stocking needs
  • Ensure all visual standards set forth by management and the company are always maintained
  • Problem-solve for any customer issues and loop in management for assistance
• Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
• Remain up-to-date and educated on current product assortment to serve as an informed ambassador of the brand
• Actively listen and act on any instructions given by management or superior as defined by management at any time
• Occasionally assist with opening and closing duties as needed
• Comply with professional regulations, internal rules and code of conduct set forth by the company and management
• Attend and participate in occasional work meetings
• Hold yourself accountable for shift punctuality and proactively communicate to manager if obstacles arise
• Serve as an ambassador to the brand by leveraging your innate sensibility, style, and pre-established connection to the local and broader communities where our brands’ culture flourishes

Basic Qualifications

• 1 year of previous sales or customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Self-motivated, team player

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.