Retail Sales Associate

European Wax Center - Elmhurst; Elmhurst (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

European Wax Center is seeking a Retail Sales Associate to deliver exceptional customer service while managing waxing services. You'll educate guests about products, handle reservations, and contribute to a positive team atmosphere. This role offers opportunities for career growth within a supportive franchise that values diversity and teamwork.

Benefits

Hourly Wage PLUS Sales Bonuses

55% Employer Paid Health Benefits

Paid Time Off

Employer Matching 401(k) Plan

Discounts on waxing and retail products

Flexible scheduling

Career Growth Opportunities

Qualifications

• Ability to work evenings and weekends.
• Positive and friendly demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Educate guests on waxing services and manage reservations.
• Collect payments and ensure guest satisfaction.
• Support a positive work environment.

Skills

Customer service skills

Strong communication skills

Organizational skills

Attention to detail

Ability to work with a diverse group

Education

High school or equivalent

Customer Service experience (1 year)

Sales experience (1 year)

Job description

As a Retail Sales Associate at European Wax Center, you will use your expertise to ensure every moment is an opportunity for confidence! We seek a special person who are friendly, passionate about the beauty industry, committed to delighting our guests and having fun while being awesome!

We will equip you with the tools you need to work effectively and be a champion for people. This is an opportunity to be a part of a team of experts, promote innovative products and services, and experience state-of-the-art technology and proven training to advance your skills.

You belong with a brand that is THE LEADER IN WAXING and that strives to create a culture that empowers every associate to be their best self, so every person who walks through our doors leaves feeling confident in themselves and us. Take the next step in your career today!

Benefits:

• Hourly Wage PLUS Sales Bonuses
• 55% Employer Paid Health Benefits
• Paid Time Off
• Employer Matching 401(k) Plan
• Discounts on waxing
• Discounts on Retail Products
• Flexible scheduling
• Working in a beautiful, well-managed facility
• Career Growth Opportunities
• Being part of a successful team led by our Motivated and Supportive Franchisee

Responsibilities:

• Be an expert in our services and educate guests on the process and frequency of waxing.
• Offer savings options by educating guests on our Wax Passes.
• Support fellow associates and contribute to a positive and upbeat work environment.
• Book and confirm phone and online reservations
• Collect payment from departing guests
• Respond to guest needs, requests, and issues
• Manage flow guests in and out of the center
• Maintain and exceed center and individual sales metrics and goals.

Qualifications:

• Ability to work evenings and weekends
• A positive, friendly, upbeat, and personable demeanor with strong communication skills
• Ability to work with a diverse group of team members
• Ability to manage productivity and sales to ensure goals are achieved
• Prioritize guest service and satisfaction by building a rapport with guests
• Superb customer service skills
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills

Job Types:Full-Time or Part-time

Education & Experience:

• High school or equivalent (Required)
• Customer Service, Front Desk Receptionist, or Other Related Fields: 1 year (Required)
• Sales: 1 year (Required)

By applying for this position, you are seeking employment opportunities with Ballast Wax, LLC, an independent franchisee of the European Wax Center franchise system. Franchisees have sole control over all employment-related matters at their independently owned and operated centers.

About European Wax Center
European Wax Center is a leading beauty lifestyle brand franchise that was founded in 2004 by the Coba brothers, offering guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin, through exceptional services by professionally trained and certified waxing experts. EWC is so confident in its experience that it offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.

For more information about EWC, visit:http://www.waxcenter.com/careers.

EEO Statement:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.