Retail Sales Associate

Bennetts Company; Dunbar (WV); On-site; USD 32,000 - 46,000; Full time

Job summary

Bennetts Company is seeking a Key Lead to supervise the sales floor, coach brand representatives and stock associates, and drive store performance through exceptional customer service and daily sales activities.

The role involves opening/closing the store, operating POS systems, fulfilling omnichannel orders, and maintaining displays. You will review performance reports to identify improvements and protect store assets while upholding brand standards.

Qualifications

• Experience leading and coaching sales staff.
• Excellent customer service and sales floor presence.
• Familiar with retail operations, POS systems, and order fulfillment.

Responsibilities

• Supervise and support team on the sales floor.
• Coach staff to deliver customer service and brand standards.
• Support store performance through daily sales activities.
• Open and close the store and follow procedures.
• Operate POS systems accurately.
• Fulfill omnichannel orders.
• Maintain product displays and showroom readiness.
• Review reports to understand performance and make recommendations.
• Protect inventory and store assets through proper controls.

Skills

Leadership

Customer service

POS & fulfillment

Tools

POS systems

Order fulfillment

Job description

Key Lead supervises the sales floor, coaches brand representatives and stock associates, and helps drive store performance through exceptional customer service and daily sales.

Key duties

• Supervise and support team members on the sales floor
• Coach staff to deliver strong customer service and brand standards
• Support store performance through day-to-day sales activities
• Open and close the store and follow operational procedures
• Operate point-of-sale systems accurately
• Fulfill omnichannel orders
• Maintain product displays and showroom readiness
• Review reports to understand performance and make recommendations
• Protect inventory and store assets through proper controls

Qualifications & Skills

• Proven ability to lead and coach team members
• Strong customer service and sales floor presence
• Comfort with retail operations, POS systems, and order fulfillment
• Detail-oriented with a focus on merchandising and inventory protection
• Able to analyze store reports and support performance improvements