Retail Sales Associate

PUMA North America, Inc.; Clarksburg (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a forward-thinking company that values speed and spirit. This role focuses on delivering exceptional customer experiences while achieving sales and profitability goals. You'll be accountable for maintaining store standards and compliance, participating in training, and ensuring a vibrant shopping environment. If you're driven, vibrant, and ready to be part of a collaborative team, this position offers a fantastic opportunity to grow in a fast-paced retail setting.

Qualifications

• 1-2 years experience in retail, preferably in apparel/footwear.
• Ability to exceed sales goals and provide high customer service.

Responsibilities

• Ensure individual performance meets or exceeds sales and profitability goals.
• Maintain compliance with operational policies and procedures.

Skills

Customer Service

Sales

Problem Solving

Communication

Physical Ability

Tools

POS System

Job description

YOUR MISSION

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs, and profitability goals through effective customer service.
• Provide high standards of customer experience within the store, aligned with PUMA's Brand Values and service standards.
• Complete all required training programs (both Domestic and Global) to drive results.
• Participate in Loss Prevention education, training, and awareness programs.
• Maintain Loss Prevention and operational compliance within the store.
• Communicate merchandise opportunities to the Store Management team.
• Participate in new store openings and closings; travel may be required.
• Process sales transactions accurately at the cash desk, operate POS system properly, handle tender forms with accuracy, and apply discounts when applicable.
• Execute and process incoming and outgoing merchandise correctly.
• Ensure all visual merchandising guidelines are followed and the store’s visual presentation meets or exceeds PUMA standards.
• Maintain the physical condition of the store and communicate maintenance needs promptly.
• Comply with all Policies & Procedures, operational competencies, and key accountabilities.
• Maintain a safe and compliant environment, reporting any issues to management.
• Work non-traditional hours, including weekends, evenings, holidays; overtime may be required.

YOUR TALENT

• One to two years of experience in a customer service-oriented retail environment, preferably apparel/footwear, with a results-driven track record.
• Ability to exceed sales goals, demonstrate high customer service levels, reason through complex issues, and communicate effectively.
• Physical ability to walk, stand, reach, bend, climb, and lift up to 30 pounds, including working at heights and using ladders or step stools.
• Use of senses such as speaking, hearing, near and far acuity, depth perception, and field of vision is critical.
• Basic cognitive skills include reading comprehension, math, writing, problem-solving, and computer skills.
• The pay range is $15.50-$18.50 per hour plus benefits, depending on knowledge, skills, and experience.

SPEED & SPIRIT defines our candidate values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Applying is simple: click APPLY ONLINE and upload your application.

PUMA is an Equal Employment Opportunity employer, committed to prohibiting discrimination and harassment, and providing equal opportunities regardless of race, color, religion, sex, national origin, age, gender, disability, veteran status, or other protected characteristics. For more information, contact us at [e-mail].