Retail Sales Associate

Fleet Feet

Cincinnati (OH)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

High energy and fun atmosphere

Training and advancement opportunities

Community involvement and service activities

Training Program and Product Discounts

Job summary

A leading running retailer in Cincinnati is looking for an Outfitter to deliver exceptional service by recommending gear that helps customers achieve their goals. You’ll provide personalized assistance, build relationships with customers, and contribute to a fun, high-energy team. Applicants should have experience in retail, strong communication skills, and the ability to work a flexible schedule including evenings and weekends. Join us in creating memorable experiences for customers!

Qualifications

Prior experience in a customer-facing retail or sales environment is preferred.
Self-motivated, detail-oriented, and passionate about helping others.
Strong communication skills with a positive and professional demeanor.

Responsibilities

Provide an outstanding customer experience through personalized service.
Build meaningful connections with customers, vendors, and teammates.
Recommend appropriate gear, products, and training programs.

Skills

Customer service

Communication skills

Adaptability

Team player

Self-motivated

Job description

We believe Running Changes Everything. If you believe that, too, we want to talk. Fleet Feet Cincinnati is the largest running retailer in Cincinnati with 7 stores and a robust e-commerce site. We pride ourselves on having an inclusive environment and delivering unmatched service and support when outfitting customers in shoes, socks, gear, or inviting them to our next training program run. We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing multiple hats and stepping in to help out wherever needed. Our team is knowledgeable and hardworking, dedicated to solving problems and building our brand each day. We are seeking hardworking people to join us and bring our core values to life.

As a Outfitter, you are the heart and sole of the Fleet Feet experience. Your mission is to deliver exceptional service while recommending gear and products that help customers achieve their goals—no matter what their finish line looks like.

You’ll be part of a dynamic, high-energy team that values relationships and thrives on making a difference in the lives of others. By listening closely, learning proactively, and offering personalized solutions, you’ll play a key role in building lifelong customers and creating an unforgettable in-store experience.

Responsibilities

Provide an outstanding customer experience through personalized service and attention
Build meaningful connections with customers, vendors, and teammates
Assess customer needs and recommend appropriate gear, products, and training programs
Support all store initiatives, events, and community outreach efforts
Maintain product knowledge to educate and inform customers
Stay adaptable and ready to go above and beyond as needed
Collaborate with team members to achieve store goals
Uphold Fleet Feet’s core values and commitment to putting people first

Requirements

Available to work a flexible schedule, including days, evenings, weekends, and holidays
Prior experience in a customer-facing retail or sales environment is preferred
Self-motivated, detail-oriented, and passionate about helping others
Strong communication skills with a positive and professional demeanor
Adaptable, accountable, and proactive in learning and decision-making
Team player with a collaborative and customer-centric mindset
Willingness to go the extra mile for customers and fellow team members
Commitment to doing the right thing—even when no one’s watching
Able to lift up to 40lbs
Long periods of standing
Able to bend/stoop to tie shoes
Shifts up to 8 hours with no set break schedule
Able to reach above shoulder height, climb small 4ft ladders