Retail Sales Associate

Ollie's Bargain Outlet; Cadillac (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX after

401K with company match

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet is seeking a Front End Specialist to assist customers and maintain the store front-end operations. You will greet customers, manage checkout, and support store appearance while contributing to a positive shopping experience.

The role emphasizes great customer service, teamwork, and familiarity with promotions to drive sales and support donation programs. Flexible scheduling includes evenings, weekends, and holidays.

Qualifications

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front-end.
• Operate the register accurately and efficiently, approve refunds for other Associates, and assist with training new Associates.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Customer service

Team player

Positive attitude

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

• BE A TEAM PLAYER - Associates are expected to be supportive and work together.
• BE CARING - How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED - Live the “good stuff cheap” mindset.
• BE COMMITTED - Operate with grit, passion, tenacity, and action.
• BE GROWING - How do we get better every day?
• BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere.
• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• 20% Associate discount on all Ollie’s purchases
• Vast array of voluntary benefits.

Please note: The job title used in this posting may differ from Ollie’s internal job title to better align with industry standards and help candidates identify opportunities that match their experience. The official job title assigned upon hire will reflect Ollie’s internal job classification structure.

Internal Job Title:

Position Overview:

The Front End Specialist assists customers and helps to maintain the store appearance. The Front End Specialist is responsible for all aspects of customer service, merchandising, and store maintenance, with primary focus on the front-end of store operations.

Primary Responsibilities:

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front-end.
• Accurately and efficiently operate the register, a pprove refunds for other Associates, and a ssist with training new Associates.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Qualifications:

• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.