Retail Sales Associate

Craniologie; Breckenridge (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Flexible Scheduling

Paid Time Off

401(k) with Match

Gear Discounts

Full Benefits

Job summary

Craniologie in Breckenridge seeks a Retail Sales Associate who loves the outdoors and delivering memorable guest experiences. You’ll greet guests, share product knowledge, and help customers find gear that fits perfectly, on a busy sales floor.

Role focuses on guest service, store appearance, and being the go-to person for questions. No management responsibilities; you’ll stay energized and hands-on all shift, with bonuses and benefits included.

Qualifications

• 1+ years in retail, hospitality, or customer service.
• Passion for outdoor, ski, snowsports lifestyle.
• Energetic, personable, strong relationship-building.

Responsibilities

• Greet guests warmly and create a welcoming, client-focused environment.
• Deliver Headucation to explain gear features, fit, and benefits.
• Accurately ring up sales, process returns, and protect against shrink.
• Restock and merchandise displays to keep store inviting.
• Attend product knowledge and training sessions to build expertise.
• Support warehouse shifts occasionally to understand the full workflow.

Skills

Customer service

Communication

Energetic personality

Job description

Sales floor, customer service, and Headucation in Breckenridge

Status Full-time, part-time & seasonal opportunities

Compensation From $20.00 per hour, plus frequent bonuses

Industry Work in the outdoor, ski & bike world

Who We Are

We’re Craniologie, mountain-town people obsessed with helmets, goggles, and gear that fits just right. Since 2010, we’ve been creating happy heads by blending expertise, education, and pure stoke. Our Headucators do not just sell gear. They help people feel confident, comfortable, and excited to hit the mountain.

If you love the outdoors, connecting with people, and helping them discover their next favorite piece of gear, this is your kind of workplace.

Who We’re Looking For

We’re looking for a Retail Sales Associate who brings energy, enthusiasm, and a love for customer service. You thrive on connecting with guests, sharing product knowledge, and helping them find gear that fits perfectly.

Your role is all about creating memorable experiences on the sales floor, keeping the store looking sharp, and being the go-to person for any customer question. No management responsibilities. Just full-on focus on guests, gear, and making the store feel alive.

What You’ll Own

Customer Experience & Sales

• Greet every guest warmly and create a welcoming, client-focused environment.
• Deliver Headucation to help guests understand gear features, fit, and benefits.
• Build rapport, answer questions, and solve problems with a friendly, knowledgeable approach.
• Accurately ring up sales, process returns, and protect against shrink.

Store Presentation & Merchandising

• Keep the store clean, organized, and visually appealing at all times.
• Maintain displays: helmets buckled, goggles cleaned, gloves stacked, accessories front and center.
• Restock sold products from backstock and ensure shelves are full and inviting.
• Use creative flair to help merchandise the store in a way that feels fun, bright, and inspiring.

Team & Brand Engagement

• Attend product knowledge and sales training sessions to build expertise.
• Help maintain a positive, high-energy floor culture.
• Submit one to two photos or short videos per month for Craniologie’s social media or website.
• Support warehouse shifts occasionally to understand the full business workflow.

You Might Be a Fit If

• You have one or more years of retail, hospitality, or customer service experience.
• You love the outdoor, ski, or snowsports lifestyle.
• You’re energetic, personable, and great at building relationships quickly.
• You’re organized, reliable, and take pride in a clean and well-presented store.
• You’re curious, self-motivated, and eager to learn about products and the outdoor industry.
• You’re on your feet and moving for the full shift without complaint.

What We Offer

Competitive Hourly Pay

Starting at $20 per hour, with frequent bonuses on top.

Full benefits package for full-time associates.

401(k) with Match

Company contribution to help you build for the long run.

Paid Time Off

Time to rest, travel, and recharge.

Employee Gear Discounts

Live the lifestyle you sell, at a price that works.

Flexible Scheduling

Balance work, outdoor play, and powder days.

Craniologie is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.