Retail Sales Associate

Princess Polly Online Pty Ltd; Boston (MA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discount 50%

Medical insurance (HMO & PPO)

Dental & Vision plans

Life insurance & disability coverage

EAP programs

Leadership development

Job summary

Princess Polly Online Pty Ltd in Boston, MA is seeking a Retail Sales Associate to deliver energy, style, and stellar customer service in-store. You will help create a welcoming shopping environment, drive sales, and support daily operations while connecting with customers about fashion trends.

The role emphasizes product knowledge, styling advice, and a positive team attitude in a fast-paced setting, with opportunities to grow within a dynamic online fashion brand.

Qualifications

• Previous retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Passion for fashion and current trends.
• Ability to work in a fast-paced environment.
• Strong team player with a positive attitude.
• Great sense of style.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Provide excellent customer service and create a memorable shopping experience for every customer.
• Support daily store operations including cash handling, visual merchandising, restocking, and light housekeeping.
• Help achieve individual and store sales goals through product knowledge and styling suggestions.
• Demonstrate a commitment to our company values and customer-first approach.

Skills

Retail experience

Customer service

Communication skills

Fashion & trends

Fast-paced environment

Team player

Flexible hours

Job description

Retail Sales Associate

Princess Polly Online Pty Ltd Boston, Massachusetts, United States

About this position

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.

About the role

Our Retail Sales Associates are the heart of our in-store experience, bringing energy, style, and exceptional customer service to every interaction. They play a key role in creating a fun, welcoming shopping environment while contributing to the store's overall success.

Working closely with the store team, they help drive sales, support daily store operations, and ensure every customer leaves with a great experience. Their enthusiasm for fashion and genuine connection with customers make them an essential part of our team!

What you'll do

• Provide excellent customer service and create a memorable shopping experience for every customer
• Support daily store operations including cash handling, visual merchandising, restocking, and light housekeeping
• Help achieve individual and store sales goals through product knowledge and styling suggestions
• Demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach

Qualifications

• Previous retail or customer service experience preferred
• Excellent communication and interpersonal skills
• Passion for fashion and current trends
• Ability to work in a fast-paced environment
• Strong team player with a positive attitude
• Great sense of style
• Ability to work flexible hours, including nights and weekends

Compensation Range

$17/per hour

We offer a package that can only be described as best in class within the retail space today!

• Amazing Employee Discount Program (50%)
• Company Sponsored Medical (HMO & PPO Options), Dental, & Vision Plans
• Company Paid Life, Short Term Disability, Long Term Disability, & Employee Assistance Plans
• Individual & Team Based Leadership Development Programs
• Positive Company Culture that Celebrates both Personal & Company Milestones
• Strong commitment to Diversity, Inclusion & Belonging strategy including leader training emphasizing inclusion to make team members feel seen, heard, represented, and supported as well as employee opportunity to join the Diversity and Inclusion Committee.

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.

What are you waiting for? Come experience something different and amazing in the online fashion space!

#PrincessPolly #PursueYourPassion #PrincessPollyCareers