Retail Sales Associate

Princess Polly Online Pty Ltd; Santa Clara (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Life & Disability Insurance

EAP

401(k) + Company Match

ESP P

Paid Time Off

Team Member Discount

Wardrobing allowance

Bonus Program

Relocation Assistance

Job summary

Princess Polly Online Pty Ltd in Santa Clara seeks a Retail Sales Associate to deliver exceptional in-store experiences, drive sales, and support daily store operations with energy and style.

You will help customers with product knowledge and styling, handling transactions and merchandising while contributing to a fun, welcoming shopping environment.

Qualifications

• Previous retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Passion for fashion and current trends.
• Ability to work in a fast-paced environment.
• Strong team player with a positive attitude.
• Great sense of style.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Provide excellent customer service and create a memorable shopping experience for every customer.
• Support daily store operations including cash handling, visual merchandising, restocking, and light housekeeping.
• Help achieve individual and store sales goals through product knowledge and styling suggestions.
• Demonstrate a commitment to our company Values and Customer First approach.

Skills

Customer service

Communication

Fashion sense

Team player

Flexibility

Fast-paced environment

Job description

Retail Sales Associate

Princess Polly Online Pty Ltd Santa Clara, California, United States

About this position

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.

About the role

Our Retail Sales Associates are the heart of our in-store experience, bringing energy, style, and exceptional customer service to every interaction. They play a key role in creating a fun, welcoming shopping environment while contributing to the store's overall success.

Working closely with the store team, they help drive sales, support daily store operations, and ensure every customer leaves with a great experience. Their enthusiasm for fashion and genuine connection with customers make them an essential part of our team!

What you'll do

• Provide excellent customer service and create a memorable shopping experience for every customer
• Support daily store operations including cash handling, visual merchandising, restocking, and light housekeeping
• Help achieve individual and store sales goals through product knowledge and styling suggestions
• Demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach

Qualifications

• Previous retail or customer service experience preferred
• Excellent communication and interpersonal skills
• Passion for fashion and current trends
• Ability to work in a fast-paced environment
• Strong team player with a positive attitude
• Great sense of style
• Ability to work flexible hours, including nights and weekends

Compensation Range

$19/per hour

We offer a package that can only be described as best in class within the retail space today!

• Health & Wellness Benefits — Medical, dental, and vision coverage with an 80/20 company contribution for eligible team members working 30+ hours/week at hire.
• Company-Paid Life & Disability Insurance — Company-paid life, short-term disability (STD), and long-term disability (LTD) coverage for eligible team members working 30+ hours/week.
• Employee Assistance Program (EAP) — Free support and resources for you and your household, available to all team members with no minimum hours required.
• 401(k) + Company Match — Full-time team members can receive a 5% company match once eligible (1,250+ hours/year).
• Employee Stock Purchase Plan (ESPP) — An opportunity to invest in Princess Polly through our employee stock purchase program. Part-time team members working 20+ hours/week are eligible after 6 months of employment.
• Paid Time Off — Sick leave, holiday pay, vacation accrual, floating holidays, and company holidays, with benefits scaling based on tenure and eligibility.
• 50% Team Member Discount — Enjoy 50% off full-priced Princess Polly styles and build your wardrobe with us.
• Monthly Wardrobing — monthly wardrobing allowance to keep your PP style fresh.
• Monthly Bonus Program — monthly bonus rewards tied to performance.
• Relocation Assistance — Leadership roles and above may be eligible for relocation assistance when making a move for the role.

Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.