Retail Sales Associate

LifeLearn Animal Health; Boston (MA); Remote; USD 80,000 - 100,000; Full time

Job summary

LifeLearn Animal Health is seeking a Sales Associate who will be the public face of the company and responsible for customer interactions. This remote position includes handling complaints and ensuring customer satisfaction while maintaining the presentation of products. Join a company that values innovation, teamwork, and accountability.

Benefits

Paid training with sign-on bonus

Health and financial benefits

Competitive compensation

Learning opportunities

Bonus programs

Work/life benefits

Qualifications

• Retail sales experience required.
• Ability to read, write, and perform basic math.
• Maintaining a professional appearance.

Responsibilities

• Greeting customers and providing outstanding service.
• Operating cash registers and managing transactions.
• Maintaining sales floor presentation.

Skills

Customer service

Cash handling

Sales skills

Education

Associate's degree or high school diploma

Job description

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Company Description

Virtual Assistant - Data Entry Clerk - Data Entry Operator - Administrative Assistant - Customer Service (remote positions)

Company Description

Virtual Assistant - Data Entry Clerk - Data Entry Operator - Administrative Assistant - Customer Service (remote positions)

Location: United States (Remote)

LifeLearn empowers veterinary practices to optimize the way they do business, attract more clients, and improve profitability with a suite of customizable online solutions, including: WebDVM – custom veterinary websites; ClientEd – client education resource; Sofie – virtual DVM assistant; PetNurse – after-hours telehealth support; ALLYDVM – client communication + retention software.

Animal health corporations rely on LifeLearn to provide custom digital education, marketing, and communications products and services to help them market to their valued veterinary and pet-owner customers.

LifeLearn’s award-winning competences in digital media, combined with longstanding veterinary content expertise, are just part of why LifeLearn has been named one of Canada’s Fast-Growing Companies from 2015-2019.

Job Description

As the public face of the company, the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company's products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Pay: $18.00 - $25.00 per hour.

Paid training with sign-on bonus

Sales Associate Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in-store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
  
  

Qualifications

Sales Associate Requirements:

• An Associate’s degree or high school diploma.
• Retail sales experience.
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
• The ability to read, write, and perform basic math.
• The ability to stand and walk for extended periods of time.
  
  

Additional Information

LifeLearn employees have a winning attitude and champion innovation, teamwork, and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning opportunities, competitive compensation, rewarding bonus programs, and a wide range of work/life benefits designed to make your life easier.

We are an equal opportunity employer and we don't discriminate against any prospective employee or applicant on the basis of age, disability, race, color, religion, national origin, gender, or veteran status because we believe in you. Our HR policy promotes diversity in the workplace.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Veterinary Services

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