Retail Sales Associate

Vuori; Bethesda (MD); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Employee Discount

401(k)

Job summary

Vuori is hiring a Retail Sales Associate to build connections with customers and communicate brand values through product knowledge and a positive outlook. You will create an unforgettable customer experience, greet guests, prepare fitting rooms, and provide honest feedback on fit and style.

Work with the sales team to hit goals, stay informed on new products, and keep the selling floor stocked and presentable.

Qualifications

• Must be available to work nights, weekends and holidays.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational skills and follow through.
• Excellent communication and interpersonal skills.

Responsibilities

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest feedback on merchandise style and fit.
• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge to serve as an expert for the customer.
• Assist in completing projects while focusing on customer experience.
• Communicate inventory needs to support business goals.

Skills

Customer relations

Communication

Team collaboration

Sales skills

Job description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

Create an unforgettable customer experience

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.

Operations

• Ensure the sales floor is stocked every evening.
• Collaborate with management in areas of inventory management.
• Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
• Understand and execute cash control procedures including bank deposits, petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Qualifications

• Must be available to work nights, weekends and holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Additional Information

Pay Range: $19-21.50/hr + Daily Team Commission

• Employee Discount
• 401(k)

All your information will be kept confidential according to EEO guidelines.

Job Location