Retail Sales Associate

Vuori, Inc; Corte Madera (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

401(k)

Job summary

Vuori, Inc is seeking a Permanent Retail Sales Associate in Corte Madera, CA to deliver an unforgettable customer experience and embody Vuori’s brand values. You will forge relationships, greet customers, and assist with sizing while working with the sales team to hit goals.

Responsibilities include maintaining fitting rooms, inventory communication, and ensuring the floor stays stocked, clean, and visually appealing. This role emphasizes ownership, initiative, and exceptional customer service.

Qualifications

• Must be available to work nights, weekends and holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Responsibilities

• Create an unforgettable customer experience by engaging with customers and sharing Vuori’s brand values.
• Forge lasting relationships with customers and work with the sales team to deliver excellent service.
• Greet customers in a timely, authentic and engaging manner; provide sizing and fit feedback.
• Prepare fitting rooms, locate sizes, and offer honest product feedback to customers.
• Achieve sales goals in a team-based commission environment; stay informed on product knowledge.
• Assist in inventory communication and ensure selling floor is stocked and neat.
• Support cash handling procedures and maintain store cleanliness and visual standards.
• Identify product concerns and communicate them to management promptly.

Skills

Customer relationships

Communication

Organization

Ownership/Accountability

Initiative

Adaptability

Job description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose...while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

This role is for Permanent Retail Sales Associates - not Seasonal Contracts.

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

Create an unforgettable customer experience

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.

Operations

• Ensure the sales floor is stocked every evening.
• Collaborate with management in areas of inventory management.
• Ensure the retail store is cleaned on a regular basis - including floors and bathroom.
• Understand and execute cash control procedures including bank deposits, petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Qualifications

• Must be available to work nights, weekends and holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Additional Information

Pay Range:$18 to $21 per hour plus team based commission
This role is for Permanent Retail Sales Associates - not seasonal contracts.

• Employee Discount
• 401(k)

All your information will be kept confidential according to EEO guidelines.