Retail Sales Associate

Vuori; Bellevue (WA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Job summary

Vuori in Bellevue, WA is seeking a Retail Sales Associate to connect with customers and convey the Vuori brand through product knowledge and a positive attitude.

You will create unforgettable experiences, greet shoppers, find sizes, share honest feedback on fit, and work with the team to meet sales goals while maintaining store standards of cleanliness and presentation.

Qualifications

• Availability to work nights, weekends and holidays.
• Punctuality and reliable scheduling.
• Ability to develop relationships with customers and colleagues.
• Ability to handle customer concerns positively and proactively.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and respond to feedback.

Responsibilities

• Create an unforgettable customer experience.
• Forge lasting relationships with customers.
• Work with the sales team to deliver the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare fitting rooms, find sizes, and provide honest feedback on merchandise fit.
• Achieve sales goals in a team-based environment.
• Seek product knowledge to serve as a brand expert for customers.
• Assist with projects while prioritizing customer experience.
• Communicate inventory needs to support business goals.
• Maintain a stocked sales floor and assist in store merchandising.

Skills

Customer service

Communication

Relationship building

Teamwork

Flexibility

Job description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

What you'll get to do:

Create an unforgettable customer experience

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.

Operations

• Ensure the sales floor is stocked every evening.
• Collaborate with management in areas of inventory management.
• Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
• Understand and execute cash control procedures including bank deposits, petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Qualifications

Who you are:

• Must be available to work nights, weekends and holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Additional Information

Our investment in you:

At Vuori, we’re proud to offer the following to our employees:

• Health Insurance
• Savings and Retirement Plan...