Retail Sales Associate

AAA Club Alliance; Avon (CT); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plan

Paid parental leave

401k plan with company match up to 7%

Paid time off (PTO)

Paid company holidays

Volunteer opportunities + 1 volunteer/

Free AAA Membership

Continual learning reimbursement up to

And MORE

Job summary

AAA Club Alliance in Avon, CT is actively hiring for a full-time Retail Sales Associate. Join a team that values member service, upselling AAA memberships, credit cards, and insurance referrals.

You will help members plan domestic travel, answer overflow Roadside Assistance calls, and support cashiering and related services as needed. Full-time employees enjoy comprehensive benefits, paid time off, and a company-matched 401(k).

Qualifications

• Previous sales and customer service experience with ability to drive results.
• Effective written and oral communication skills.
• Proficiency with multiple websites and programs for multitasking in a fast-paced retail environment.
• Notary Public designation or willingness to obtain within 6 months of employment.
• High school diploma or equivalent required.
• Satisfactory pre-employment and post-employment screenings including criminal, drug, and state and/or vendor specific screenings.

Responsibilities

• Upsell and cross-sell AAA products such as memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Answer incoming overflow calls for Roadside Assistance during peak call volumes.
• Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

Skills

Sales experience

Customer service

Communication skills

Multitasking

Notary public willingness

Education

High school diploma or equivalent

Job description

Location Address: 70 E. Main Street Avon, CT 06001

AAA Club Alliance is actively hiring for an experienced full-time Retail Sales Associate! Check out what AAA can offer you:

• The starting base compensation for this position is $18.82 to $24.07/hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
• This position is eligible to earn incentive pay, with an average payout of $162.00 - $389.00 per month.
• Store hours from Monday to Friday, 9AM to 5:30PM, and Saturday, 9AM to 1PM; 37.5 Hour Work Week
• No Sundays!
• Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.

What Our Retail Sales Associates Do

• Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
• Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

What You Will Need

• Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
• Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Notary Public designation or willingness to obtain with 6 months of employment.
• Basic geography knowledge is beneficial.
• High school diploma or equivalent required
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Full time Associates

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Sales