Retail Sales Associate

AAA Mid-Atlantic; Edison (NJ); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

3 weeks PTO first year

401k with match

Paid holidays

Free AAA Membership

Continual learning reimbursement

Volunteer opportunities

Volunteer day

Job summary

AAA Club Alliance is seeking an experienced full-time Retail Sales Associate in Edison, NJ. The role offers a starting hourly base of $18.82–$24.07 with incentive pay averaging $162–$389 monthly.

Work week is 37.5 hours with no Sundays, and full-time employees accrue up to three weeks of PTO in the first year. Primary duties include upselling AAA products, assisting成员s with travel planning, answering overflow Roadside Assistance calls, and covering cashiering or IDEMIA tasks when needed.

Qualifications

• Required previous sales and customer service experience with ability to drive results.
• Strong written and oral communication skills for engaging customers and explaining membership value.
• Able to navigate multiple websites and programs in a fast-paced retail environment.
• Notary Public designation or willingness to obtain within 6 months of employment.

Responsibilities

• Consistently up-sell and cross-sell AAA products (memberships, credit cards, insurance referrals).
• Assist members in planning domestic travel vacations (car rentals, hotels, packages, maps, tour books).
• Answer overflow Roadside Assistance calls during peak volumes for timely service delivery.
• Back up cashiering, tag & title, and IDEMIA services as needed.

Skills

Sales experience

Customer service

Written & verbal communication

Notary Public

Geography knowledge

Computer skills

Education

High school diploma or equivalent

Tools

Multiple software programs

Job description

AAA Club Alliance is actively hiring for an experienced full-time Retail Sales Associate! Check out what AAA can offer you:

• The starting base compensation for this position is $18.82 to $24.07 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
• This position is eligible to earn incentive pay , with an average payoutof $162.00 - $389.00 per month.
• Store hours from Monday–Friday: 8 AM–6 PM, Saturday: 8 AM–5 PM; 37.5 Hour Work Week
• No Sundays!
• Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.

Location Address: 2222 Route 27 North Edison, NJ 08817

What our Retail Sales Associates do:

• Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
• Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
• Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
• Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

What you will need:

• Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
• Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
• Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
• Notary Public designation or willingness to obtain with 6 months of employment.
• Basic geography knowledge is beneficial.
• High school diploma or equivalent required
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Full time Associates

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Sales