Retail Sales Associate

ezcorp; Aurora (CO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly Bonus Potential

401(k) with Company Match

Generous PTO

Job summary

EZCORP in Aurora, CO is seeking a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker). You will greet customers, handle sales and loan extensions, and contribute to a fast-paced, friendly store. Training begins with a paid program and advances through certification and promotion opportunities.

We offer free employee health insurance, competitive hourly wages with bonus potential, 401(k) with company match, PTO, holiday pay, and store discounts to support your growth.

Qualifications

• High school diploma or GED required.
• Customer service, cashier or retail experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers and assist with inquiries in person and over the phone.
• Process sales, pawns, loans, and extensions.
• Perform opening and closing store duties and maintain store standards.

Skills

Customer service

Cashier experience

Retail experience

Communication

Multitasking

Education

High school diploma or GED

Tools

None

Job description

Address: 15139 E. Colfax Ave. Aurora, Colorado 80011

Brand: EZPawn

Pay range is based on experience from $16.00 per hour to $17.50 per hour.

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program

Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour

Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position

Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):

• Free Health Insurance *
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Great Working Hours - Better Than Traditional Retail
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

Here’s what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker) : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Retail Sales Associate / Retail Customer Service (Pawnbroker) : duties include, but are not limited to:

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test (performed after a conditional offer)
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.