Retail Sales Associate

Brilliant Earth; Alpharetta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Retail Sales Associate to join their new showroom in Alpharetta, GA. This role is perfect for those who thrive in a customer-focused environment, utilizing sales strategies and problem-solving techniques to provide personalized jewelry experiences. With a commitment to sustainability and transparency, this company offers a vibrant workplace culture and numerous opportunities for career growth. If you are passionate about customer service and eager to make a difference in the jewelry industry, this is the opportunity for you!

Benefits

Career Growth Opportunities

Set Schedule with Consistent Hours

Employee Discounts

Sales Incentive Programs

Medical, Dental, and Vision Insurance

401k Match

Paid Time Off

Parental Leave

Disability and Life Insurance

Lifestyle Spending Account

Qualifications

• Passion for customer service and a drive to exceed sales goals.
• Strong communication skills and attention to detail.

Responsibilities

• Guide customers through purchasing decisions and create memorable experiences.
• Manage leads and achieve sales targets proactively.

Skills

Customer Service

Sales Strategies

Problem-Solving

Communication

Attention to Detail

Teamwork

Job description

Retail Sales Associate - Alpharetta, GA

As a Retail Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, and live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line.

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our new Alpharetta, GA showroom location, opening at The Avalon.

What you’ll do:

• Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options, creating memorable and personalized experiences for each customer.
• Proactively manage and respond to a high volume of leads and active customers to achieve sales targets.
• Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

What You Have:

• A passion for the customer.
• A drive to exceed goals.
• A keen eye for details.
• Clear and concise communication.
• A team player mindset.

What We Offer:

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:

• Career Growth: We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth.
• Set Schedule: We offer consistent weekly hours, and 2 consecutive days off.
• Diverse, mission-minded team: We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry.
• Lifestyle Spending Account: Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
• Continued Education: Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
• Employee Discounts: As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
• Sales Incentive Programs: Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.
• Mental Wellness Perks: We offer access to mental health resources, such as self-care apps and seminars.
• Giving Back and Volunteer Opportunities: Our teams support local initiatives and spend time together by volunteering.
• Medical, Dental, and Vision: We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance.
• 401k match: We offer a generous 401k match.
• Paid Time Off: You’ll accrue 3 weeks of PTO in your first year.
• Parental Leave: Employees can utilize our paid parental leave to bond and care for their new additions.
• Disability and Life insurance: 100% employer-paid.
• Pre-Tax Commuter Benefits.

More About Us:

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. Our community of collaboration, respect, and encouragement is fostered by frequent team events, cross-departmental meetings, and celebrating our wins, big and small.

Brilliant Earth recognizes the value of diversity and inclusion on our team. We are committed to maintaining a work environment and hiring process free of harassment or discrimination. We comply with all Federal, State, and local laws providing Equal Employment Opportunities.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [e-mail].