Retail Sales Associate

ezcorp; Alice (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with company match

Generous paid time off

Holiday pay

Store discount

Monthly uncapped bonus potential

Job summary

EZCORP is hiring Retail Sales Associate / Retail Customer Service (Pawnbroker) to deliver friendly service and drive sales in our EZPawn stores. You will assist customers, process loans and sales, and help maintain a welcoming environment in a fast-paced retail setting.

We offer a structured career path with paid training, potential pay growth, and opportunities to advance to leadership roles while enjoying benefits and a supportive team culture.

Qualifications

• High school diploma or GED is required.
• Customer service, cashier, or retail experience preferred.
• Excellent communication and interpersonal skills are essential.
• Ability to work well independently and in a team.
• Need to multitask in a fast-paced environment.
• Able to pass a criminal background check and drug test after offer.
• Must follow company policies and procedures.
• Knowledge of commonly pawned items is a plus.
• Sales experience is a plus.
• Bilingual abilities are a plus.

Responsibilities

• Greet customers and assist with in-store interactions.
• Process sales, loans, and extensions for pawnbroker items.
• Perform opening and closing duties and daily store tasks.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Multitasking

Bilingual

Education

High school diploma or GED

Job description

Location and Brand

Address: 1104 E. Front Alice, Texas 78332

Brand: EZPawn

About the Role

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.

Career Path & Pay

Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position! Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program. Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour. Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position. Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store.

Benefits

• Free Health Insurance
• Competitive Wages
• Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
• Great Working Hours - Better Than Traditional Retail
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

Role Expectations

Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker) : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Responsibilities

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements

Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test (performed after a conditional offer)
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

Company Family & Diversity

Be part of something bigger - EZCORP operates a diverse family of US brands, including EZPAWN , Value Pawn & Jewelry , Easy Pawn , USA Pawn , maX it Pawn , Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.

Medical Insurance

No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.