RETAIL SALES AND MERCHANDISING SUPERVISOR

Micro Center; Overland Park (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Employee Discount

Tuition Reimbursement & Education

Paid Time Off

401K Plan

Job summary

Micro Center in Overland Park, KS seeks a Retail Sales and Merchandising Supervisor. The role leads sales floor activities, drives merchandising standards, and coaches associates to achieve customer satisfaction and sales targets. It requires a solid retail background and strong communication skills.

The supervisor will oversee inventory, scheduling, and store operations while coordinating with senior management to ensure exceptional service and loss-prevention awareness.

Qualifications

• High school diploma required with proficiency in Microsoft Office.
• 2+ years in retail sales with lead or supervisory experience.
• Ability to coach staff, manage multiple customers, and meet sales targets.
• Strong communication and professional interaction with customers.

Responsibilities

• Greet customers and present credible product solutions to meet satisfaction standards.
• Oversee ad sets and visual merchandising within the department.
• Supervise freight flow, cycle counts, and asset tracking via inventory control.
• Assist staffing, training, and scheduling to ensure capable associates.
• Provide coaching to ensure sales presentation and desired results.
• Lead open/close procedures and act as floor leader when managers are absent.
• Support loss prevention and assist with physical inventory preparation.
• Collaborate with Regional HR for policy adherence when needed.

Skills

Customer service

Leadership

Communication

Sales techniques

Education

High School Diploma

Tools

Microsoft Office

Job description

RETAIL SALES AND MERCHANDISING SUPERVISOR

Job Category: Retail Leadership

Requisition Number: RETAI006900

• Posted : August 14, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Overland Park
9294 Metcalf Ave
Overland Park, KS 66212, USA

Overland Park
9294 Metcalf Ave
Overland Park, KS 66212, USA

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.

We are currently seeking self-motivated, results-oriented RETAIL SALES AND MERCHANDISING SUPERVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

• Through sales floor leadership, ensure associates are greeting and presenting credible product solutions to all customers; ensure customer satisfaction standards are being met in the department
• Oversee the execution of ad set and visual merchandising standards within the department
• Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control
• Participate in department staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to management
• Provide regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards and desired results are understood and being met within the department
• Participate in and lead open and close procedures
• Serve as floor leader or manager-in-charge during absence of store managers
• Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory
• Partner with senior management and/or Regional HR Manager when needed to ensure human resource issues are handled in accordance with guidelines
• Perform other duties and tasks as assigned

EDUCATION & EXPERIENCE:

• High school diploma required with proficiency in Microsoft Office
• Two or more years of experience in a retail sales environment with direct accountability for achieving sales and customer service targets and merchandising standards, in a lead or supervisory capacity preferably
• Able to communicate professionally, handle multiple customers at once and relate to people with varying levels of technical expertise
• Ability to generate sales and execute corporate initiatives
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

• Medical, Dental and Vision Benefits Coveragefor Regular Full-Time Associates
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts
• Paid Time Off for Regular Associates
• 401K Plan with Company Match

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.