RETAIL SALES AND MERCHANDISING ASSOCIATE

Micro Center; Austin (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Employee discount

Tuition reimbursement

Paid time off

401(k) match

Vendor training

Career growth

Job summary

Micro Center in Austin, TX is seeking a self-motivated Retail Sales and Merchandising Associate to deliver a best-in-class customer experience and help customers find the right technology solutions. Ideal candidates thrive in a fast-paced retail environment, enjoy learning, and are committed to outstanding service.

High school diploma and 1 year of customer service preferred. Role involves product knowledge, merchandising duties, and promoting our technology offerings while contributing to store

Qualifications

• High school diploma or equivalent; 1 year in customer service preferred.
• Passion for technology and electronics; commissioned sales a plus.
• Genuine interest in helping customers choose products.
• Excellent communication and interpersonal skills; multitasking ability.

Responsibilities

• Assist customers with computer and electronics purchases in a high-volume store.
• Maintain product knowledge and participate in training and product updates.
• Execute solution selling based on company direction and metrics.
• Maintain the department and ensure a clean work area.
• Merchandise duties: restock, displays, signage, and price changes.
• Support store operations with cycle counts and loss prevention awareness.
• Stay current on communications from customers, associates and Home Office.
• Ensure customer service standards and handle difficult situations professionally.
• Perform additional duties as assigned.

Skills

Passion for technology

Commissioned sales

Excellent communication

Customer service orientation

Education

High School diploma or equivalent

Job description

MICRO CENTER

MICRO CENTER is the nation’s leading computer and electronics big‑box retailer, offering more than 40,000 of the industry’s best technology products. For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.

We are opening our newest location in Austin, TX!

Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long‑term customer relationships and cultivating a workplace where associates are supported, empowered, and valued.

About The Role

We are seeking a self‑motivated, results‑driven RETAIL SALES AND MERCHANDISING ASSOCIATE to join our team. In this role, you will contribute to a best‑in‑class customer experience while helping customers find the right technology solutions for their needs.

This position is ideal for individuals who thrive in a fast‑paced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.

What You’ll Do

• Assist customers with a variety of computer and electronics purchases in our high‑volume big box retail store, while providing excellent customer service.
• Maintain product knowledge and participate in continued sales, vendor and product training.
• Execute solution selling based on company direction and metrics.
• Maintain the department by ensuring a clean work area.
• Perform merchandising activities such as processing freight, restocking merchandise, maintaining displays, and assist in executing promotional signage and price changes.
• Participate in open and close procedures and support store operations by performing cycle counts, maintaining loss prevention awareness, and nightly store recovery.
• Stay current on all communications from customers, associates and Home Office.
• Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally.
• Perform additional duties and responsibilities as assigned.

What We’re Looking For

• High School diploma or equivalent with one year of related experience in a customer service or related role strongly preferred.
• Passion for technology, including computers/electronics & commissioned sales experience is a definite plus (your knowledge and skill level will be matched to the department where you can best serve our customers).
• Sincere interest in helping customers select products that meet their needs.
• Excellent communication & interpersonal skills combined with the ability to multitask and adjust priorities.
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time.
• Flexible availability, including early mornings, evenings, weekends, and holidays.

Benefits That Support Your Growth And Well‑Being

• Medical, Dental & Vision Coverage for regular full‑time associates.
• Competitive Employee Discount, including our Friends & Family Discount Program.
• Tuition Reimbursement and Education Savings Opportunities to support continuous learning.
• Paid Time Off for regular associates to rest, recharge, and take care of what matters most.
• 401(k) Retirement Plan with Company Match to help you plan for the future.
• Industry‑Leading Vendor and Company Training to build your skills and product expertise.
• Clear Career Growth and Advancement Opportunities across the organization.

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Equal Opportunity Employer

Micro Center is an Equal Opportunity Employer.