RETAIL SALES AND MERCHANDISING ASSOCIATE

Corporate Logo; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Employee Discount

Tuition Reimbursement

Paid Time Off

401(k) Retirement Plan with Company Match

Training and Development Opportunities

Career Growth Opportunities

Job summary

Micro Center is looking for a Retail Sales and Merchandising Associate in Austin, TX. The role involves assisting customers with technology purchases, maintaining product knowledge, executing merchandising tasks, and ensuring exceptional customer service. Ideal candidates should have a high school diploma, strong customer service skills, and a passion for technology. Benefits include competitive discounts, tuition reimbursement, and career advancement opportunities.

Qualifications

• One year of related experience in a customer service role preferred.
• Commissioned sales experience is a plus.
• Interest in helping customers select products.

Responsibilities

• Assist customers with purchases in the retail store.
• Maintain product knowledge and participate in training.
• Execute solution selling based on company metrics.
• Ensure a clean work area and maintain displays.
• Participate in store operations and maintain loss prevention awareness.
• Handle difficult customer situations professionally.

Skills

Customer service skills

Communication skills

Technology passion

Ability to multitask

Education

High School diploma or equivalent

Job description

RETAIL SALES AND MERCHANDISING ASSOCIATE

Job Category: Retail Stores

Requisition Number: RETAI006602

• Posted : May 8, 2026
• Full-Time
• On-site

Location

12707 N Mopac Expy, Suite 400, Austin, TX 78727, USA

Micro Center is the nation’s leading computer and electronics big‑box retailer, offering more than 40,000 of the industry’s best technology products. For over 45 years, our success has been built on unmatched product expertise, a passion for innovation, and a deep commitment to exceptional customer service.

We are opening our newest location in Austin, TX!

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long‑term customer relationships and cultivating a workplace where associates are supported, empowered, and valued.

About the Role

We are seeking a self‑motivated, results‑driven Retail Sales and Merchandising Associate to join our team. In this role, you will contribute to a best‑in‑class customer experience while helping customers find the right technology solutions for their needs. This position is ideal for individuals who thrive in a fast‑paced retail environment, enjoy continuous learning, and share our dedication to delivering outstanding service.

What You’ll Do

• Assist customers with a variety of computer and electronics purchases in our high‑volume big box retail store, while providing excellent customer service.
• Maintain product knowledge and participate in continued sales, vendor and product training.
• Execute solution selling based on company direction and metrics.
• Maintain the department by ensuring a clean work area.
• Perform merchandising activities such as processing freight, restocking merchandise, maintaining displays, and assisting in executing promotional signage and price changes.
• Participate in open and close procedures and support store operations by performing cycle counts, maintaining loss prevention awareness, and nightly store recovery.
• Stay current on all communications from customers, associates and Home Office.
• Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally.
• Perform additional duties and responsibilities as assigned.

What We’re Looking For

• High School diploma or equivalent with one year of related experience in a customer service or related role strongly preferred.
• Passion for technology, including computers/electronics & commissioned sales experience is a definite plus.
• Sincere interest in helping customers select products that meet their needs.
• Excellent communication & interpersonal skills combined with the ability to multitask and adjust priorities.
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time.
• Flexible availability, including early mornings, evenings, weekends, and holidays.

Benefits That Support Your Growth and Well‑Being

• Competitive Employee Discount, including our Friends & Family Discount Program.
• Tuition Reimbursement and Education Savings Opportunities to support continuous learning.
• Paid Time Off for regular associates to rest, recharge, and take care of what matters most.
• 401(k) Retirement Plan with Company Match to help you plan for the future.
• Industry‑Leading Vendor and Company Training to build your skills and product expertise.
• Clear Career Growth and Advancement Opportunities across the organization.

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Equal Opportunity Statement

Micro Center is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.