Retail Route Merchandiser (FL, Pensacola)

Five Star Breaktime Solutions; Pensacola (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision insurance

Voluntary FSA

Life insurance

Short/long-term disability

Feeding the Future charity support

Opportunities for advancement

Job summary

Five Star Breaktime Solutions is seeking a Retail Route Merchandiser in Pensacola, FL to stock vending machines and micro-markets, keep areas clean, and present products attractively at client locations. This role suits self-motivated individuals who work independently, build customer relationships, drive safely, and deliver exceptional service.

You will merchandise products, roll out promotions, manage inventory, drive the company vehicle, handle cash, and maintain equipment.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with clean driving record.
• Must pass drug screen and background check.
• Able to lift up to 50 pounds.
• Able to lift, bend, stoop and reach during route.
• Minimum age 21 for DOT requirements.

Responsibilities

• Merchandise products according to store layouts and POGs.
• Roll-out promotions and collect customer feedback.
• Maintain inventory levels and restock shelves and coolers.
• Load/unload products safely and drive company vehicle to deliveries.
• Handle cash at kiosks and record transactions.
• Inspect food quality and ensure proper storage and temperatures.
• Greet customers professionally and provide product suggestions.
• Complete full inventory counts and report anomalies.

Skills

Merchandising

Customer service

Inventory management

Cash handling

Communication

Driving

Education

High school diploma or GED

Tools

Handheld device

Job description

Retail Route Merchandiser (FL, Pensacola)

About the Role

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experience. We are seeking a Retail Route Merchandiser to represent Five Star across client locations by ensuring vending machines and micro-markets are fully stocked, clean, and visually appealing. This role is ideal for self-motivated individuals who enjoy working independently, building customer relationships, driving safely, and taking pride in delivering exceptional service. You’ll be the face of Five Star — delivering snacks, drinks, and fresh food that keep our customers happy while helping grow our business through excellent service and upselling opportunities.

What Five Star Has To Offer

401(k) retirement savings plan with company match.

Comprehensive medical, dental, and vision insurance plans (individual and family coverage).

Voluntary FSA, life insurance, and short/long-term disability options.

Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

Opportunities for advancement.

Key Responsibilities

Merchandise products according to store layouts and POGs. Roll-out promotions. Gather and report customer feedback. Maintain established inventory levels for all products sold, to include , but not limited to soft drinks, pre-packaged food, sandwiches, salads, soups, wraps, fruits, vegetables, candy, pastry, and snack items. Restock shelves, coolers, and coffee. Follow inventory-tracking and product-rotation protocols. Collect and record out-of-date, rejected, or unsold merchandise. Monitors the shelf life of products to minimize spoilage losses.

Review inventory requirements to identify what products are needed for each point of sale. Works closely with the warehouse to ensure all products are ready for delivery. Load and unload products in accordance with proper safety protocols to prevent injury. Drive the company vehicle to deliver merchandise. Maintain open lines of communication with management regarding account product changes and recommend scheduling changes.

Collect money from kiosks. Follow cash-handling and loss-prevention protocols to ensure personal and property safety. Record transactions on appropriate forms and/or handheld device . Monitor and report any activity that seems out of the norm or raises specific concern about potential misconduct.

Ensure proper handling and refrigeration of all perishable items during transit and while stocking products. Ensure coolers maintain appropriate temperatures for product storage. Perform routine cleaning, including, but not limited to, coffee machines, microwaves, coolers, racks, shelves, tables, countertops, floors, and windows, at each point of sale.

Greet clients and customers in a friendly and professional manner. Communicate effectively with customers to address questions or concerns. Provide product and solution suggestions as needed. Provide Feedback and suggestions to improve route efficiency and customer satisfaction.

Full inventory counts must be completed and submitted as designated by company protocol.

Inspect food quality & appearance; report stale products, review "pick" sheets, conduct final walk-through.

Required Qualifications

High school diploma or GED.

Valid driver’s license and clean driving record.

Must be able to consent to a drug screen and pre-employment background check.

Must be able to lift 50 pounds.

Ability to lift, bend, stoop, and reach throughout the route.

Must be 21 to meet DOT requirements.

Preferred Qualifications

Merchandising experience.

Route/ DOT experience.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.