Retail Quality & Safety Associate

Food Lion; Forest (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Forest, VA seeks a Store Associate to keep the store clean, safe, and inviting while delivering fast, friendly customer service. You will maintain standards per the standard practice manual and help minimize shrink.

Responsibilities include floor cleaning, department sanitation, helping customers, following safety guidelines, reporting incidents, and completing required training. This role requires a high school diploma (preferred), good communication, and the ability to perform

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Sweeping and cleaning floors on nights with no scheduled vendor services
• Weekly cleaning of Produce, Market and Deli Departments
• Follow QA daily check list and sanitation standards set by Food Lion
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Customer service

Willingness to learn

Problem solving

Work with safety practices

Education

High school diploma or equivalent

Job description

Food Lion in Forest, VA seeks a Store Associate to keep the store clean, safe, and inviting while delivering fast, friendly customer service. You will maintain standards per the standard practice manual and help minimize shrink.

Responsibilities include floor cleaning, department sanitation, helping customers, following safety guidelines, reporting incidents, and completing required training. This role requires a high school diploma (preferred), good communication, and the ability to perform