Retail Quality Assurance & Safety Associate

Food Lion; Keysville (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion seeks a Store Team Member to uphold a clean, safe, and inviting shopping environment. You will perform routine cleaning, assist customers with a friendly manner, and support fellow associates to ensure efficient store operations.

Responsibilities include maintaining sanitation standards, stocking and organizing departments, and adhering to company policies. This role requires physical stamina and the ability to learn POS systems and safety procedures.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Sweep and clean floors on nights with no scheduled vendor services
• Weekly cleaning of Produce, Market and Deli Departments
• Clean and organize the store mop room
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
• Follow QA daily check list and sanitation standards set by Food Lion
• Follow current Standard Practices regarding cleanup of Hazardous Waste product
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Customer service

Multi-tasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

Food Lion seeks a Store Team Member to uphold a clean, safe, and inviting shopping environment. You will perform routine cleaning, assist customers with a friendly manner, and support fellow associates to ensure efficient store operations.

Responsibilities include maintaining sanitation standards, stocking and organizing departments, and adhering to company policies. This role requires physical stamina and the ability to learn POS systems and safety procedures.