Retail PT Keyholder New Canaan Operations

Startops; New York (NY); On-site; USD 35,000 - 55,000; Part time

Job summary

An innovative company is seeking a Retail Keyholder to join its leadership team and enhance customer experience in retail stores. This role involves providing exceptional service, training staff, and managing operations to achieve financial goals. The ideal candidate will possess strong communication skills, a creative mindset, and a passion for design. Join a dynamic team dedicated to reimagining the customer experience and making art accessible to everyone. If you thrive in a fast-paced environment and want to contribute to a growing brand, this opportunity is perfect for you.

Benefits

Competitive Pay

Paid Time Off

Free Frames

Team Building Events

Employee Discount

Qualifications

• Experience in retail, customer service, or hospitality as a key holder.
• Strong communication and relationship-building skills.

Responsibilities

• Provide exceptional customer service and represent the brand.
• Support onboarding and training of retail associates.
• Manage operational activities to meet customer experience goals.

Skills

Customer Service

Communication Skills

Analytical Skills

Problem-Solving

Time Management

Education

Degree in Art, Design, Marketing

Job description

Retail PT Keyholder New Canaan

Develop and implement strategies to enhance customer experience and drive sales growth in retail stores

Location: New York

Job Tags: Operations

About The Role

Job Title

Retail PT Keyholder New Canaan

Job Description

We are seeking a Retail Keyholder to join our leadership team and support our growing company. Framebridge re-imagines the framing experience by offering beautiful, convenient, custom framing through our digital platform. Customers can order online, upload art, or mail it in, choosing from stylish frames. We then custom frame and ship quickly, ready to hang.

We are expanding our retail spaces to serve existing customers better and introduce our brand to new audiences.

What You'll Do:

1. Provide exceptional customer service and represent the Framebridge brand in-store
2. Support onboarding and training of retail associates
3. Manage operational activities to meet customer experience and financial goals
4. Build relationships with customers and coach retail staff using strong communication skills
5. Demonstrate product knowledge and design advice, training staff accordingly
6. Address customer questions and troubleshoot issues
7. Suggest innovations to improve the retail experience
8. Ensure delivery of our happiness guarantee

Qualifications:

1. Experience as an assistant manager or key holder in retail, customer service, or hospitality
2. Engaging personality with strong communication and relationship-building skills
3. Flexibility to work evenings and weekends
4. Analytical and problem-solving skills with a record of positive results
5. Interest in design and creativity
6. Quick learner of new tools, technology, and processes
7. Excellent time management and organizational skills

Extra Credit:

• Degree in art, design, marketing, or related fields

Some Perks:

Join a passionate, creative team committed to our customers and their art.

• Competitive pay
• Paid Time Off and Sick Time
• Free frames
• Team building events

Benefits:

• Employee discount
• Paid time off

Experience Level:

• At least 1 year

Weekly Day Range:

• Monday to Friday
• Weekend availability

Work Location: In person

Time Type: Part time

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.