Retail Programs Delivery Manager

TD Bank Group; Mount Laurel Township (NJ); Hybrid; USD 91,000 - 146,000; Full time

Job summary

TD Bank Group in Mount Laurel, NJ is seeking a Retail Solutions Delivery Manager to lead sales program strategy and execution for the Retail network. This hybrid role supports store-level analytics, reporting, and cross-functional collaboration across technology, platform, and delivery teams.

The position requires 5-7 years of related experience, a Bachelor's degree, and strong communication plus project management skills to drive results in a dynamic retail banking environment.

Qualifications

• Bachelor's degree or progressive work experience in addition to experience below.
• 5-7 Years of related experience.
• Demonstrated strategic and creative thinker.
• Strong communication skills and project management abilities.

Responsibilities

• Manages day-to-day responsibilities of an assigned budget for Retail Sales Programs.
• Provides store-level communication and results reporting for Retail Sales Programs.
• Develops staff analytical capability and opportunities for training and development.
• Oversees company-wide Retail Sales Programs activities to meet financial objectives.
• Plans, forecasts and analyzes short- and long-term sales development strategies and goals.
• Provides analysis resources for development, monitoring and after-action reviews of results.
• Meets with business line leaders to determine sales priorities and presents options to executives.
• Ensures incentives and promotions are administered according to plan rules.
• Coordinates resources to support sales development activities.
• Participates in special projects as required.

Skills

Strong communication skills

Project management

Strategic thinker

Agile/Scaled Agile experience

Stakeholder management

Education

Bachelor's degree

Job description

## Retail Programs Delivery ManagerApply: Hybrid: Mount Laurel, New Jersey: New York, New York: Charlotte, North Carolina: Boston, Massachusetts: Coral Gables, Florida: Full time: Posted Yesterday: End Date: September 15, 2026 (2 days left to apply): R\\_1509398**Work Location:**Mount Laurel, New Jersey, United States of America**Hours:**40**Pay Details:**$91,000 - $145,600 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Sales & Customer Distribution Support**Job Description:**The **Retail Solutions Effectiveness** team is accountable for defining and leading sales solutions design strategy across the retail bank. The team will be responsible for delivering an end-to-end sales journey and sales effectiveness strategy to optimize sales performance, drive consistency, and strengthen client relationships. Our work enables Retail colleagues to operate with clarity, confidence, and a customer first mindset. Our Sales Support Manager role will support strategy & execution of key Retail programs.The Sales Support Manager I provides leadership in corporate sales focused efforts, including the development, stewardship and day-to-day management of corporate program sales strategy designed to enhance sales performance throughout the Retail network.**Depth & Scope:*** Manages the day-to-day responsibilities of an assigned budget* Provides store level communication and results reporting for Retail Sales Programs under direct management* Develops staffs analytical capability and seeks opportunities to enhance staff skills and proficiencies through training, practice and/or outside education* Provides dedicated company-wide support and day-to-day oversight of various Retail Sales Programs activities in support of the store network achieving financial business objectives* Works with Retail management to plan, forecast and analyze short and long-term sales development strategies, financial goals and programs* Provides or assigns appropriate analysis, planning, and reporting resources to development, monitoring and after-action review of Retail Sales Program results and reviews findings with appropriate management* Meets regularly with business line leaders to determine sales priorities; develops sales enhancement alternatives, presents them to executive management and business lines and formulates decisions and plans* Ensures existing sales incentive and promotional programs are administered accurately and according to established plan rules and guidelines* Coordinates Company and outside resources needed to support sales development activities* Participates in special projects as required**Education & Experience:*** Bachelor's degree or progressive work experience in addition to experience below* 5-7 Years of related experience* Demonstrated strategic and creative thinker* Strong project management experience including meeting deadlines and staying within budget* Broad knowledge of sales development techniques, administration and goal setting* Strong communication skills* Experience delivering complex, cross-functional initiatives from planning through execution (Preferred)* Strong business analysis and requirements management capabilities (Preferred)* Ability to work effectively across technology, platform, and delivery teams to drive results (Preferred)* Experience operating within Agile or Scaled Agile environments (Preferred)* Strong execution, prioritization, and stakeholder management skills (Preferred)* Ability to influence cross-functional partners and deliver outcomes in a dynamic environment (Preferred)**Physical Requirements:**Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%* Domestic Travel – Occasional* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing and comprehending instructions – Continuous* Adding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.