Retail Production Associate - Broadway Store

Goodwill of Colorado; Englewood (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Goodwill of Colorado is seeking a full-time Retail Production Associate for their Broadway Store. The role involves processing donated items, ensuring the sales floor is organized, and providing excellent customer service. Ideal candidates should have retail experience and strong attention to detail.

Benefits

Medical, Dental, Vision benefits

Paid time off

Flexible Spending Accounts

Employee discounts

Retirement plans

Qualifications

• Retail experience (1 year preferred).
• Ability to communicate effectively.
• Attention to detail in sorting and pricing items.

Responsibilities

• Sort and process donated items according to quality standards.
• Ensure sales floor is well stocked and organized.
• Provide excellent customer service and assist customers with inquiries.

Skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

Retail Production Associate - Broadway Store

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Description

****Please Note: This position will be posted through May 29th, 2025****

Description

****Please Note: This position will be posted through May 29th, 2025****

Please Note: Excellent customer service skills are a must! Full-time

positions are available. Please tell us about your availability!

Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Mondays through

Saturdays and 9:00 a.m. to 7:00 p.m. Sundays.

Pay: $15.65 Hr.This position is eligible for Daily Pay! Work today,

get paid today! We've partnered with DailyPay, a voluntary benefit to

offer employees access to their pay on their own schedule. Full Time employees

in our Retail, Sales/Operations, Commercial Contracts are eligible for

Medical, Dental, Vision, Retirement, Long Term Disability, Short

Term Disability, Life and Accidental Death and Dismemberment, Flexible

Spending Accounts and several voluntary supplemental benefit offerings. In

addition, these positions are eligible for paid time off in the form of

vacation, sick, holiday, floating holiday, jury duty and bereavement

leave.Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF)

Job Summary

The Retail Production Associate I will primarily work in a production

environment processing and sorting donated items following company quality

standards and guidelines to determine which items will be placed on the sales

floor to be sold. This process includes pricing and testing guidelines as

required. The Associate is responsible for ensuring the sales floor area is

well stocked with product in an organized and presentable fashion. The

Associate may occasionally be in contact with customers and expected to be

responsive in communication and provide excellent customer service. The

Associate may be assigned to various areas that they have been trained in to

include hardlines, softlines, housewares, electronics, mechanical

goods, books, or shoes per the business needs. This position may

occasionally work in donations.

Essential Functions

Meets or exceeds minimum productivity standards and expectations/Key

Performance Indicator (KPI)s for assigned duties.

Sort donated items by type (books, media, textiles, housewares etc.)

which include season, color, and quality of product.

Hang, size, and price, tag, and prepare items to be sold on the sales floor.

Inspect and quick test items as needed that plug-in or run on batteries to

ensure the product is in good workable condition.

Make decisions to price according to Goodwill standards of quality and value

of product (Good, Better, Best), which may include researching the

item's value on the internet or utilizing other company tools and standards.

Ensure production and sales floor areas are well organized, stocked,

properly merchandised, and clean.

Provide excellent customer service to fellow staff and customers; answer

product questions as needed.

Rotate or pull old or unsold product in a timely manner from the sales floor

to ensure product selection is refreshed as necessary.

May have additional responsibility of processing E-Commerce product (sort,

hang, size, price, tag, etc.).

Follow all retail center policies and procedures.

Ensures work areas are clear and organized and adhere to continuous

improvement standards.

Follow all safety processes and procedures to help provide a safe working

environment for employees and customers.

Cross-train in other departments or areas; act as a back-up for other areas

as required.

Your job duties may extend beyond the tasks listed and may include additional

Qualifications

responsibilities as required.

To perform this job successfully, an individual must be able to perform each

Essential Duty Satisfactorily. The Requirements Listed Below Are

representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities

Education

to perform the essential functions.

A High school diploma or equivalent is preferred.

Experience

One (1) year of retail experience is preferre .

Other

Must have attention to detail and ability to make decisions.

Ability to use basic technologies to be able to follow company standards.

Ability to use judgement to assess quality and value of product and pricing,

researching value as necessary.

Ability to see color and use judgement to assess quality and value of product

and pricing, researching value as necessary.

Must be able to communicate effectively with customers, managers,

supervisors, staff, and peers.

Must have the ability to use a dolly and pallet jack as required.

Must be able to work a varied schedule which may include weekends, evenings

and holidays as needed with occasional overtime.

Core Competencies

Communication, Level 1

Customer Focus, Level 1

Excellence, Level 1

Knowledge and Skills, Level 1

Teamwork, Level 1

Trust, Level 1

Functional Competencies

Time Management

Goodwill is an Equal Opportunity Employer dedicated to employing qualified

individuals including those with disabilities, protected veterans and

military spouses. Goodwill participates in E-Verify. For more information on

E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify We

promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment To Job Description

Job Title: 587 - Associate I, Retail Production Dept Number: Varies - Retail

The physical demands described here are representative of those that must be

met by an employee to successfully perform the essential functions of this

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

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