Retail Production Associate

Goodwill-Industries-of-South-Texa; Texas; On-site; USD 15,000 - 18,000; Part time

Job summary

Goodwill Industries of South Texas Inc. is seeking a Retail Production Assistant to sort and process textiles and wares at our donation centers.

You will maintain a courteous, professional demeanor aligned with our values and assist with tagging, pricing, and inventory distribution as needed, while meeting daily production goals. The role emphasizes teamwork, safety, and customer service in a fast-paced setting.

Qualifications

• Demonstrates professional manner and high level of customer service.
• Ability to communicate effectively with donors, customers and staff.
• Works well in a respectful, collaborative team environment.
• Able to comprehend and follow written and verbal instructions.
• Reads and writes with ability to complete agency forms as required.
• Bilingual preferred but not required.
• Performs basic adding and subtracting calculations.

Responsibilities

• Process donations for hanging, tagging, tallying, and pricing.
• Maintain production levels to meet store goals.
• Address customer complaints courteously with guidance from supervisor.
• Distribute inventory efficiently within store fixtures.
• Provide donation receipts upon request from donors.
• Keep a clean, organized work area meeting agency standards.
• Attend scheduled meetings as required.
• Perform custodial duties as necessary.
• Follow safety and loss prevention procedures.
• Embrace agency values in work and community.
• Support department and agency objectives and policies.

Skills

Professional demeanor

Effective communication

Team collaboration

Follow instructions

Read/write forms

Bilingual preferred

Basic math

Job description

• Base Pay $11.50 / Year
• Job Category Administrative
• Employee Type PT Non-Exempt

Retail Production Assistant

SUMMARY OF POSITION

Retail Production Assistants are responsible for sorting and processing textiles and wares. The RPA is expected to be courteous and professional while upholding the Goodwill values of -Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

ESSENTIAL RESPONSIBILITIES, AND DUTIES

• Process donations for hanging, tagging, tallying, and pricing
• Maintain production levels to achieve store goals
• When required, courteously address customer complaints, referring to the Store Manager or Crew Leader as necessary
• Ensures inventory is distributed efficiently within store fixtures
• Accept donations from the general public as needed, providing donation receipt upon request from the donor
• Maintains a clean, organized work area that is presentable to the general public and meets agency standards
• Attend scheduled meetings as required
• Perform custodial duties as necessary
• Adhere to and enforce all safety and loss prevention procedures to prevent injury to others or him/herself and damage to any property, equipment, and/or inventory
• Embrace the core values of the agency in the spirit in which the agency operates at work and in the community
• Contribute to the fulfillment of department and agency objectives and goals
• Comply with all department and agency policies, procedures, and regulations
• Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrate a professional mannerism with a high degree of customer service skills
• Ability to communicate effectively with internal employees and external customers
• Ability to work well with others in a respectful and collaborative work manner
• Ability to comprehend and follow instructions
• Ability to read, and write with the ability to comprehend and complete agency forms as required for operational purposes
• Bilingual preferred but not required
• Ability to perform basic adding and subtracting math calculations

PHYSICAL FUNCTIONS

• Ability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods
• Weather conditions – variable – including extreme heat and cold, may work outside for extended periods
• Ability to work in a humid and/or dusty environment
• Able to lift and carry up to 25 lbs. or more with 2-person assistance

Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.