Retail Product & Pricing Expert

Hy-Vee; West Des Moines (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Hy-Vee is seeking a Retail Product & Pricing Specialist to maintain department standards for customer service and profitability within the Grocery department. You will ensure products are available in a timely manner and item parameters are accurately maintained in the product management software.

You will collaborate with store leadership on pricing, placement, and promotions while providing friendly service, learning customer names, and delivering a positive shopping experience.

Qualifications

• High school or equivalent experience. Strong basic math skills necessary.
• Over six months to one year of similar or related experience.

Responsibilities

• Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Assists customers by escorting them to products, securing items, loading/unloading heavy items, and passing along customer suggestions.
• Assists store management with gross profit analysis and other management reporting functions.
• Ensures inventory information is accurate for monthly inventory.
• Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits.
• Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.
• Maintains special buys to ensure accuracy of parameters in product management applications.
• Performs inventory and pricing verification in accordance with Hy-Vee policy.
• Works with upper management to determine product placement for new items and resets.

Skills

Customer service

Teamwork

Growth mindset

Results oriented

Customer focused

Partnerships

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office

Product management software

Job description

Hy-Vee is seeking a Retail Product & Pricing Specialist to maintain department standards for customer service and profitability within the Grocery department. You will ensure products are available in a timely manner and item parameters are accurately maintained in the product management software.

You will collaborate with store leadership on pricing, placement, and promotions while providing friendly service, learning customer names, and delivering a positive shopping experience.