Retail Processor

Goodwill Southwest Florida; Naples (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement plan

Paid time off

Paid holidays

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Retail Processor at our Naples location to receive, record, sort, and process donated goods using the Kaizen system. The role supports production goals and quality standards while assisting with merchandising and customer service.

You will sort and label donations, help move merchandise to the sales floor, and participate in ongoing process improvements. A high school diploma or equivalent is preferred, with the ability to lift up to 40 pounds and a

Qualifications

• High school diploma or equivalent preferred.
• Retail and/or stock handling experience preferred.
• Ability to stand for extended periods of time and lift up to 40 pounds.
• Ability to work a flexible schedule.

Responsibilities

• Receive, record, sort, and process donated goods.
• Greet donors and customers with friendly, professional service.
• Meet or exceed production goals through accurate processing and labeling.
• Execute Kaizen drills and maintain clean, safe workstations.
• Sort and organize hangers; follow processing procedures and color/category guidelines.
• Move merchandise to the sales floor and merchandise by color and category.
• Follow inventory rotation and established pricing procedures.
• Sort pulls and outlet merchandise for designated containers to support operations.
• Maintain a positive attitude when interacting with customers and coworkers.
• Assist in all areas of the production process and cross-train for other duties.

Skills

Customer service

Follow instructions

Effective communication

Stamina

Education

High school diploma or equivalent

Job description

Job Title: Retail Processor

Location: 12621 Tamiami Trail East, Naples, FL
Employment Type: Full-Time / Part-Time / Hourly
Goodwill Southwest Florida is seeking a Retail Processor to receive, record, sort, and process donated goods through the Kaizen system. This position is responsible for meeting production goals, maintaining quality and productivity standards, and supporting a clean, safe, and organized work environment. The Retail Processor also assists with merchandising, customer service, donation processing, and other store operations as needed.

Key Responsibilities

• Receive, record, sort, and process donated goods according to the Kaizen system and all RAW/Outlet sorting and labeling guidelines.
• Greet donors and customers in a friendly and professional manner while providing excellent customer service.
• Meet or exceed production goals by processing soft-line and hard-line merchandise, accurately recording production, and supporting continuous process improvement.
• Execute Kaizen 5-minute drills and maintain clean, safe, and organized workstations and work areas.
• Sort, band, and organize hangers by type and follow all established processing procedures, including rubber banding shoes and other designated requirements.
• Move rolling racks and hoppers to the sales floor and merchandise products according to color, category, and established merchandising standards.
• Follow inventory rotation guidelines and established pricing procedures.
• Properly sort and place pulls, outlet merchandise, and recyclable commodities into designated containers, hoppers, Gaylords, totes, and other assigned locations to support aftermarket operations and minimize disposal expenses.
• Maintain a positive attitude when working with customers, clients, and co-workers.
• Follow all company policies and procedures.
• Assist in all areas of the production process, cross-train to support additional duties, and perform donation attendant, merchandising, cleaning, fixture and equipment support, customer service, and other duties assigned by supervisors.

Qualifications

• High school diploma or equivalent preferred.
• Retail and/or stock handling experience preferred.
• Ability to listen to and follow instructions.
• Ability to communicate effectively.
• Ability to stand for extended periods of time and independently stoop, bend, kneel, push, and pull.
• Ability to recognize colors.
• Ability to lift up to 40 pounds.
• Ability to exercise good judgment, patience, and understanding.
• Knowledge of basic math skills.
• Ability to maintain a safe and clutter-free work environment.
• Ability to proactively learn about services and operations.
• Ability to occasionally work outdoors in varying temperatures and weather conditions.
• Ability to work a flexible schedule.

Why Goodwill?

• Mission-driven nonprofit organization
• Collaborative leadership team
• Opportunity to impact and change lives across Southwest Florida

Benefits & Perks

• Medical, dental, vision insurance
• 403(b) retirement plan
• Paid time off (PTO) and paid holidays
• Employee Assistance Program
• Employee discounts
• Tuition reimbursement

Salary: $16.00 per hour