Retail Print Specialist (Dubuque, IA)

Staples; Dubuque (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time hours

Paid time off

Weekly pay

Career growth opportunities

Associate discounts

Dental insurance

Vision insurance

401(k) plan with match

Discounts at retailers

Job summary

Staples in Dubuque, IA is hiring a Print Specialist to deliver exceptional customer service and professional print solutions. You will work in a collaborative, team-oriented retail environment with flexible part-time hours and opportunities for career growth.

Training in print is provided, and interviews may be scheduled in-person after applying. Responsibilities include greeting customers, assessing print needs, using intake tools to propose solutions, assisting with self-service printers and

Qualifications

• Greet customers and respond quickly and attentively.
• Ask open ended questions to understand print needs.
• Provide total print solution using intake tools.
• Assist customers with self-service tasks at printers/PC rentals.
• Ask qualifying questions to generate leads.
• Be flexible to perform other duties as assigned.

Responsibilities

• Greet customers in the Print Solutions area and respond quickly.
• Ask open-ended questions to build relationships and identify print needs.
• Capture project details using order intake tools and propose solutions.
• Assist customers with self-service tasks and equipment usage.
• Ask qualifying questions to identify leads and next steps.
• Support other tasks as needed (e.g., shipping).

Skills

Customer service

Communication

Attention to detail

Basic computer skills

Team player

Physical stamina

Tools

Microsoft Word

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential Skills And Experience

• Able to work a flexible schedule based on the store's needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.