Retail Print Specialist

Staples; Asheville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part time hours

Generous paid time off

Weekly pay

Career growth opportunities

Associate discounts on in-store and on

Discounts at hundreds of retailers, …

401(k) plan with company match

Dental and vision insurance

And many more benefits

Compensation based on qualifications

Job summary

Staples in the United States is seeking Print Specialists to provide exceptional customer service for print needs. You will produce professionally finished products using print equipment and collaborate in a friendly store environment.

This role offers immediate hiring and training in print, with opportunities for in-person interviews after applying. Greet customers, assess print requirements, and propose appropriate solutions while assisting with self-service tasks and PC rentals.

Qualifications

• Greet customers and respond promptly to print inquiries.
• Build relationships by asking open-ended questions.
• Capably use order intake tools to document project details.
• Assist customers with self-service tasks and PC rentals.

Responsibilities

• Greet customers entering the Print Solutions department.
• Ask questions to understand copy/print needs and offer solutions.
• Capture project information with intake tools for quotes.
• Assist customers with self-service copy machines and rentals.
• Identify leads during consultations and follow up when appropriate.
• Flexibly perform other duties (e.g., shipping assistance).

Skills

Flexible schedule

Customer service

Attention to detail

Basic computer skills

Team player

Calm under pressure

Tools

Microsoft Word

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential Skills And Experience

• Able to work a flexible schedule based on the store's needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.