Retail Print Specialist

Staples; Roanoke (VA); On-site; USD 1,791,000 - 2,342,000; Part time

Benefits offered by this job

Flexible PT hours

Paid time off

Weekly pay

Career growth

Associate discounts

Retailer discounts

401(k) matching

Dental & vision insurance

Benefits

Competitive pay

Job summary

Staples is seeking a Print Specialist to assist customers with print needs in the Print Solutions department. You will operate print and production equipment to deliver finished products and support a friendly, team-oriented retail environment.

The role offers flexible part-time hours, on-the-job training, and opportunities for career growth within Staples. Join a company committed to inclusive service and customer success.

Qualifications

• Ability to work a flexible schedule based on store needs.
• Ability to serve multiple customers with a total print solution.
• Attention to detail and ability to spot quality issues.
• Basic computer skills including opening, saving, sending files and Word usage.

Responsibilities

• Greet customers entering the Print Solutions department and respond promptly.
• Ask open-ended questions to understand print needs and build relationships.
• Capture project details using order intake tools and propose print solutions.
• Assist customers with self-service tasks using copy machines and PC rentals.
• Ask qualifying questions to generate potential leads.
• Be flexible to perform other duties (e.g., help with shipping).

Skills

Flexible schedule

Customer service

Attention to detail

Basic computer skills

Collaboration

Conflict management

Integrity

Lifting 50 lbs

Tools

Microsoft Word

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.