Retail Print Specialist

Staples, Inc.; Ponderay (ID); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible part time hours

Generous paid time off

Weekly pay

Career growth opportunities

Associate discounts on in-store and/om

Discounts at hundreds of retailers,

401(k) plan with a company match

Dental and vision insurance

Job summary

Staples, Inc. is seeking a Print Specialist to deliver exceptional customer service for print needs. You will produce finished products using print and production equipment and contribute to a fun, team-oriented retail culture.

Responsibilities include greeting customers, identifying print requirements, using intake tools to propose total print solutions, and assisting in the self-service area. Staples offers flexible part-time hours, discounts, and career growth opportunities.

Qualifications

• Customer service-focused role in a busy retail environment.
• Ability to understand customer print needs and propose solutions.
• Comfort using basic computer tools and Microsoft Word.

Responsibilities

• Greet customers entering Print Solutions, respond quickly and attentively.
• Ask open-ended questions to understand copy/print needs.
• Use order intake tools to capture project information and propose a print solution.
• Assist customers with tasks in the self-service area using copy machines and PC rentals.
• Ask qualifying questions to generate leads and support sales.

Skills

Customer service

Attention to detail

Teamwork

Basic computer skills

Communication

Flexibility

Conflict management

Honesty and integrity

Tools

Microsoft Word

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively

• Ask open ended questions to build relationships and understand customers copy print needs

• Use order intake tools to capture project information and offer an appropriate total print solution

• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals

• Ask qualifying questions during consultation to generate potential leads

• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Able to work with many customers to provide a total solution

• Attention to detail and keen eye to notice quality issues

• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.