Retail Print Specialist

Staples, Inc.; Naperville (IL); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Flexible part time hours

Generous paid time off

Weekly pay

Career growth opportunities

Associate discounts on in-store and on

Warranty plans

Discounts at hundreds of retailers

401(k) plan with company match

Dental and vision insurance

And many more benefits

Résumé du poste

Staples, Inc. is seeking a Print Specialist to deliver exceptional customer service for print needs. You will produce professionally finished products using print equipment and collaborate with team members in a fast-paced retail setting.

We offer flexible part-time hours, weekly pay, and growth opportunities. Training is provided, and associate discounts on store merchandise and services help you maximize value for customers.

Qualifications

• Greet customers and identify print needs with a friendly approach.
• Assist customers in selecting print solutions and upsell where appropriate.
• Use order intake tools to capture project details and provide totals.
• Assist customers at self-service stations with machines and PC rentals.
• Ask qualifying questions to uncover additional print opportunities.
• Maintain a cooperative, fast-paced store environment.

Responsabilités

• Greet customers in the Print Solutions department and respond quickly.
• Ask open-ended questions to build relationships and understand copy print needs.
• Use order intake tools to capture project information and offer a total print solution.
• Assist customers with self-service tasks using copy machines and PCs.
• Ask qualifying questions to generate potential leads.
• Be flexible to perform other duties as assigned (e.g., shipping).

Connaissances

Customer service

Print solutions

Microsoft Word

Team collaboration

Attention to detail

Flexible schedule

Conflict management

Lifting 50 lb

Outils

POS systems

Description du poste

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• 401(k) plan with a company match

• Dental and vision insurance

• And many more benefits

• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively

• Ask open ended questions to build relationships and understand customers copy print needs

• Use order intake tools to capture project information and offer an appropriate total print solution

• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals

• Ask qualifying questions during consultation to generate potential leads

• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

• Able to work a flexible schedule based on the store's needs

• Able to work with many customers to provide a total solution

• Attention to detail and keen eye to notice quality issues

• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)

• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.