Retail Print Sales Supervisor

Staples Stores; Wooster (OH); On-site; USD 32,000 - 60,000; Full time

Job summary

Join a dynamic retail environment where you will lead a team dedicated to providing exceptional print solutions. In this role, you will connect with customers, drive satisfaction, and coach associates to deliver outstanding service. This is a fantastic opportunity to be part of a brand transformation within Staples, where your contributions will help shape the future of working and learning. With flexible hours and a supportive team culture, you will thrive in a role that values collaboration and innovation. If you are ready to unlock your potential and make a difference, this position is for you!

Benefits

Generous paid time off

Career development program

401(k) with company match

Full medical, dental, and vision insurance

Associate discounts on merchandise

Discounts at retailers and restaurants

Qualifications

• Experience directing a team and managing multiple priorities.
• Basic computer skills including email and Microsoft Word.

Responsibilities

• Connect with customers to provide creative print solutions.
• Lead and develop a team focused on operational excellence.

Skills

Team Leadership

Customer Engagement

Conflict Management

Attention to Detail

Basic Computer Skills

Consultative Selling

Collaboration

Flexibility

Tools

Salesforce.com

Microsoft Word

Job description

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• Locations: 3761 Burbank Rd., Wooster, OH, 44691, US (On-site)
• Job Shift: Flex Hours

Job Description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

• Full-time hours, generous paid time off, career development program, and weekly pay
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental, and vision insurance
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• And many more benefits

Play a key role in helping your store, your people, and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Be flexible to perform other duties as assigned
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open-ended questions to offer them appropriate options, and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Manage conflict in a reasonable, non-confrontational, and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Experience overcoming objections and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously

Staples does not sponsor applicants for work visas for this position.

About Us

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.