Retail Print Sales Supervisor

Staples; Cincinnati (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Staples is seeking a Retail Print Sales Supervisor to manage a team that focuses on delivering exceptional print solutions. This role emphasizes customer engagement, quality service, and team collaboration in a supportive retail environment, with full-time hours and comprehensive benefits available.

Benefits

Full-time hours

Generous paid time off

401(k) with company match

Full medical, dental, and vision insurance

Associate discounts

Bonus plan eligibility

Qualifications

• Experience directing a team and managing multiple priorities.
• Basic computer skills to open, save and send electronic files.
• Ability to manage conflict in a cooperative manner.

Responsibilities

• Drive customer satisfaction by focusing on engagement and quality.
• Lead and develop a team committed to operational excellence.
• Consult with customers to deliver total print solutions.

Skills

Customer Engagement

Team Leadership

Conflict Management

Attention to Detail

Tools

Microsoft Word

Job description

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Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits
  
  

Play a key role in helping your store, your people and your customers win.

• Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
• Drive customer satisfaction by focusing on customer engagement, quality, and the community
• Coach associates in exceptional service, consultative selling, and total solutions
• Be flexible to perform other duties as assigned
• Lead and develop a team committed to operational excellence in driving profitable sales & margin
• Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
• Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
  
  

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Experience directing a team and/or supervising others while managing many priorities
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
• Attention to detail and keen eye for noticing quality issues
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Experience overcoming objection and engaging with customers to understand their needs
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
  
  

Staples does not sponsor applicants for work visas for this position.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Office Equipment

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