Retail Print Sales Specialist

Staples Stores; Canton (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is looking for a motivated individual to join their Print Solutions department. The role involves greeting customers, assisting with print-related tasks, and ensuring an excellent service experience. The ideal candidate should possess strong communication skills and be able to thrive in a fast-paced environment, working both independently and as part of a team.

Qualifications

• Flexible schedule based on store needs.
• Ability to collaborate in a high-paced environment.
• Physical ability to lift/move supplies (10-50 pounds).

Responsibilities

• Greet customers and respond attentively in the Print Solutions department.
• Use order intake tools to understand customers' print needs.
• Assist customers with self-service tasks and consultations.

Skills

Attention to detail

Conflict management skills

Customer relationship building

Tools

Microsoft Word

Job description

Play a key role in helping your store and your customer win.

Responsibilities:

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open-ended questions to build relationships and understand customers' print needs.
• Use order intake tools to capture project information and offer appropriate print solutions.
• Assist customers with tasks in the self-service area, including using copy machines and PC rentals.
• Ask qualifying questions during consultations to generate potential leads.
• Perform other duties as assigned, such as assisting with shipping.

Essential Skills and Experience:

• Flexible schedule based on store needs.
• Ability to work with many customers to provide solutions.
• Attention to detail and quality awareness.
• Basic computer skills, including Microsoft Word or similar programs.
• Ability to collaborate in a high-paced environment.
• Conflict management skills.
• Honesty and integrity regarding customer and business information.
• Physical ability to lift/move supplies (10-50 pounds), stand, and walk continuously.

This job is active and accepting applications.