Retail Print Sales Specialist

Staples Stores; Aliso Viejo (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Ein etabliertes Einzelhandelsunternehmen sucht Print Specialists, die außergewöhnlichen Kundenservice bieten. In dieser Rolle helfen Sie Kunden, ihre Druckbedürfnisse zu erfüllen, indem Sie professionelle Produkte mit Druck- und Produktionsgeräten erstellen. Sie werden Teil eines dynamischen, teamorientierten Umfelds und tragen zur Transformation und Wachstumsstrategie von Staples bei. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem flexiblen, schnelllebigen Umfeld arbeiten möchten, ist dies Ihre Chance, Teil eines innovativen Unternehmens zu werden, das seinen Mitarbeitern die Möglichkeit gibt, ihr Potenzial zu entfalten.

Qualifications

• Fähigkeit, flexibel zu arbeiten, basierend auf den Bedürfnissen des Geschäfts.
• Aufmerksamkeit für Details und Fähigkeit, Qualitätsprobleme zu erkennen.

Responsibilities

• Begrüßen Sie Kunden und reagieren Sie schnell auf ihre Bedürfnisse.
• Verwenden Sie Werkzeuge zur Auftragserfassung zur Ermittlung von Drucklösungen.

Skills

Kundenservice

Aufmerksamkeit für Details

Grundlegende Computerkenntnisse

Teamarbeit

Konfliktmanagement

Tools

Microsoft Word

Job description

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• Locations: 26791 Aliso Creek Road, Aliso Viejo, CA, 92656, US (On-site)
• Job Shift: Flex Hours

Job Description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

Responsibilities:

• Greet customers as they enter the Print Solutions department and respond quickly and attentively.
• Ask open-ended questions to build relationships and understand customers' copy print needs.
• Use order intake tools to capture project information and offer an appropriate total print solution.
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals.
• Ask qualifying questions during consultation to generate potential leads.
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.).

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs.
• Able to work with many customers to provide a total solution.
• Attention to detail and keen eye to notice quality issues.
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs).
• Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously.

Staples does not sponsor applicants for work visas for this position.

About Us

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.