Retail Print & Graphics Concierge

FedEx Group; Wheeling Township (IL); On-site; USD 25,278 - 29,714; Full time

Benefits offered by this job

Health, vision and dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Office in Wheeling, IL is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to anticipate needs and offer solutions across print, signs & graphics, and shipping. This role takes orders, provides pricing, manages the production queue, coordinates store activities, and ensures accurate transactions while maintaining a clean, safe retail environment.

A high school diploma and at least 6 months of experience, plus strong written and spoken

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Assist in store functions and train other team members.
• Provide customer expertise in printing, signs, graphics, and shipping.
• Take complex customer orders and provide pricing information.
• Operate and maintain store equipment and production queue.
• Maintain a safe, clean, and orderly retail store.

Skills

Excellent verbal and written comunicat

Customer service

Education

High school diploma or equivalent

Tools

POS terminal

Job description

FedEx Office in Wheeling, IL is seeking a Store Consultant who delivers a positive customer experience by using consultative skills to anticipate needs and offer solutions across print, signs & graphics, and shipping. This role takes orders, provides pricing, manages the production queue, coordinates store activities, and ensures accurate transactions while maintaining a clean, safe retail environment.

A high school diploma and at least 6 months of experience, plus strong written and spoken