Store Consultant: Customer Experience & Printing

FedEx Office; Batavia (IL); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Educational assistance up to $5,250/yr

Job summary

FedEx Office in Batavia, IL is hiring a Store Consultant who delivers a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and guide customers to the best FedEx Office products and services while managing the production queue and store operations.

The role requires strong communication, the ability to handle multiple tasks, and a focus on accuracy and service quality in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Take orders and provide pricing information.
• Assist customers by recommending FedEx Office products and services.
• Coordinate store activities and production queue.
• Operate and maintain store equipment and handle shipments.
• Maintain a safe, clean, and orderly store environment.

Skills

Customer service

Verbal communication

Written communication

Consultative selling

Education

High school diploma or equivalent

Job description

FedEx Office in Batavia, IL is hiring a Store Consultant who delivers a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and guide customers to the best FedEx Office products and services while managing the production queue and store operations.

The role requires strong communication, the ability to handle multiple tasks, and a focus on accuracy and service quality in a fast-paced retail environment.