Retail Pricing & Shelf Tag Specialist

Food Lion; Wilson (NC); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Food Lion is seeking a store-based Associate to provide quality customer service and maintain store standards at the Wilson location. You will help maximize sales through excellent customer interactions, proper pricing and tag accuracy, and adherence to safety and company guidelines.

The role emphasizes fast, friendly service, accurate price checks, and teamwork with coworkers while following Food Lion dress code and participating in required CBT and training activities.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Ensure that all advertising and sales promotion materials are properly utilized
• Replace tags for each item that changes price in all departments
• Scan the product or tag for each price change to ensure accuracy
• Maintain signage for displays during the price change process
• Make tag corrections on any item not transmitted according to price changes
• Pull tags and hangs closeouts for items deleted
• Verify prices and tags for 1000 items in the store each week, using the wireless hand held unit, according to the schedule supplied by the Customer Support Center and corrects any differences
• Order and maintain all Warehouse and DSD replacement shelf tags
• Maintain tags for new items and ensure that the items scan correctly
• Communicate prices not transmitted correctly or any "not on files" to the Customer Support Center via Voice of Retail
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Food Lion is seeking a store-based Associate to provide quality customer service and maintain store standards at the Wilson location. You will help maximize sales through excellent customer interactions, proper pricing and tag accuracy, and adherence to safety and company guidelines.

The role emphasizes fast, friendly service, accurate price checks, and teamwork with coworkers while following Food Lion dress code and participating in required CBT and training activities.