Retail Pharmacy Technician- (Full-Time, Mon-Fri)

Coquille Valley Hospital; Coquille (OR); On-site; USD 38,000 - 52,000; Full time

Job summary

Coquille Valley Hospital's Community Pharmacy in downtown Coquille is hiring a Retail Pharmacy Technician to support accurate dispensing under a pharmacist's supervision. You will process prescriptions, assist customers, handle phone orders, and help with insurance billing, inventory, and records while delivering courteous service.

Requirements include a high school diploma or equivalent; some college preferred; at least one year of retail or hospital pharmacy experience; ability to stand long

Qualifications

• High school diploma or equivalent required.
• One year of retail or hospital pharmacy experience preferred.
• Ability to stand for long periods and manage lifting.

Responsibilities

• Under supervision of a licensed pharmacist, assist with dispensing prescriptions.
• Process new and refill prescriptions accurately into the system.
• Assist customers at the counter and by phone; answer questions per policy.
• Support insurance billing, inventory management and required records.
• Maintain compliance with HIPAA and all applicable regulations.

Skills

Customer service

Attention to detail

Education

High school diploma or equivalent

Some college education

Tools

Dispensing software

Pharmacy equipment

Job description

Job 180329 - Retail Pharmacy Technician- (Full-Time, Mon-Fri)
Coquille, OR

Our Community Pharmacy, conveniently located in downtown Coquille, offers significant benefits. As a 340B pharmacy, it provides uninsured patients with prescriptions at substantially lower prices. The pharmacy also stocks a wide range of over-the-counter medications and durable medical equipment, ensuring access to affordable essentials.

Schedule: Full Time, Monday through Friday

Purpose/Description-

• Under the direct supervision of a licensed pharmacist, the Certified Pharmacy Technician working in the community pharmacy supports the safe, accurate, and timely dispensing of prescriptions to patients in compliance with state and federal regulations, as well as hospital policies. The Technician processes and prepares prescriptions that are verified by the pharmacist prior to dispensing, serves customers and patients at the counter, and by phone, and assists with insurance billing, inventory management, and the maintenance of required records. This position requires a commitment to excellent customer service, patient confidentiality, and the highest standards of pharmaceutical care and professionalism.

Requirements

Education and Experience

Education:

• High school diploma or equivalent required, some college education preferred.

License/ Certification:

Experience:

• Minimum of one (1) year of retail or hospital pharmacy technician experience preferred.
• Must be able to stand for significant periods of time.
• Must be able to perform moderate lifting and carry and stock pharmacy inventory.

Duties and Responsibilities

Responsibilities:

• Execute all job duties under the supervision of a licensed pharmacist, adhering to the scope of practice defined by the Oregon State Board of Pharmacy.
• Ensure compliance with federal and state laws and regulations, including HIPAA and controlled substance requirements, while following hospital and community pharmacy policies and procedures.
• Receive, enter, and process new and refill prescriptions from patients, prescribers, and electronic and phone orders, accurately entering data into the pharmacy computer system.
• Count, pour, measure, compound as permitted, package, and label prescription medications for pharmacist verification.
• Process third-party insurance claims, resolve rejections, and assist patients with copay, prior authorization, and billing questions as permitted.
• Greet and assist patients at the pharmacy counter, and by phone; provide courteous, professional service and refer clinical questions to the pharmacist.
• Process point-of-sale transactions, handle cash and payments accurately, and complete required signature and delivery logs.
• Manage pharmacy inventory by ordering and stocking medications and supplies, verifying wholesaler receipts, rotating stock, returning will-call items, and removing expired products.
• Adhere to inventory management policies and diversion monitoring controls, promptly reporting any discrepancies to the supervising pharmacist.
• Maintain accurate documentation and records, including prescription files, will-call, returns, and recalls.
• Maintain a clean, organized, and safe pharmacy and customer service area by complying with established procedures, rules, and regulations.
• Communicate effectively with pharmacists, prescribers, and team members to collaborate on incomplete tasks and ensure timely completion.
• Display knowledge of hazardous materials and adhere to associated safety practices.
• Demonstrate proficiency in pharmacy dispensing software, computer systems, and pharmacy equipment.
• Communicate effectively in written form, maintain professional phone etiquette, and foster positive interactions with patients, staff, and colleagues.
• Exhibit the ability to multitask and function effectively in a busy retail environment with frequent interruptions.
• Maintain consistent, regular, and punctual attendance at the designated work location.
• Perform additional duties as assigned or required.

Coquille Valley Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Coquille Valley Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Coquille Valley Hospital expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Coquille Valley Hospital’s employees to perform their job duties may result in discipline up to and including discharge.