Retail Pharmacy Technician - Certified

Greater Valley Health Center; Kalispell (MT); On-site; USD 36,000 - 48,000; Full time

Job summary

Sykes Pharmacy, a service of Greater Valley Health Center, is seeking a Certified Pharmacy Technician to support daily pharmacy operations in Kalispell, MT.

The role requires Montana Pharmacy Technician License, national certification, and strong English communication; candidate should multitask in a fast-paced environment and work collaboratively with the pharmacy team.

Qualifications

• High School Diploma or GED.
• Certified Pharmacy Technician national certification and State of Montana Pharmacy Technician License.
• Ability to speak, read, write, and understand English.

Responsibilities

• Accurately entering all patient and prescription information into the pharmacy software.
• Communicating with physicians, patients and third parties, such as insurers; always verifying 2 patient identifiers.
• Assists the pharmacist in delivering high-quality pharmaceutical care.
• Maintains and files records of dispensing and receiving (invoices).
• Provides completed orders to customers.
• Performs inventory control and management, including ordering, unpacking and organizing incoming merchandise and restocking shelves.

Skills

Team player

Multitasking

Time management

Communication

Customer service

Computer literacy

Initiative

Confidentiality

Attention to detail

Education

Certified Pharmacy Technician national certification

Montana Pharmacy Technician License

High School Diploma or GED

Tools

Pharmacy management software

Job description

Sykes Pharmacy, a service of Greater Valley Health Center

Qualifications

• High School Diploma or GED.
• Certified Pharmacy Technician national certification and State of Montana Pharmacy Technician License.
• Ability to speak, read, write, and understand English.

Experience

• One to two years prior experience in a pharmacy or healthcare environment is preferred.

Core Competencies

• Ability to function independently and as a team player.
• Ability to prioritize workload, multitask and work in fast-paced environment.
• Organizational and time management skills; punctual.
• Excellent oral and written communication skills.
• Excellent customer service skills in person and on the phone.
• Computer skills as necessary to operate pharmacy management software and other necessary programs.
• Initiative-taking.
• Ability to perform moderately difficult technical and clerical work.
• Skill in handling cash, computer operations, and typing 40 wpm.
• Proven understanding of performing confidential work.
• Must be able to perform the essential job functions of this position without reasonable accommodation.

Special Requirements

• Have and maintain a valid Montana’s driver license.

Attitude & disposition

• Strong work ethic, positive, caring, knowledge of cultural diversity and social determinants of health, team-oriented. May be requested to perform functions relevant to the position but not listed above/below.

Main Duties and Responsibilities of the Role

these duties are the essential functions and are not all-inclusive of all duties that the incumbent performs.

• Reports to work on time and as scheduled.
• Accurately preparing prescriptions by retrieving, pouring, counting, labelling, and/or reconstituting prescription medications paying careful attention to specific programs and regulations (e.g. 340B).
• Handles hazardous medications.
• Accurately entering all patient and prescription information into the pharmacy software.
• Communicating with physicians, patients and third-parties, such as insurers; always verifying 2 patient identifiers.
• Answers phone calls promptly.
• Processing third-party rejections, communicating and resolving issues.
• Performs inventory control and management, including ordering, unpacking and organizing incoming merchandise, sorting items that require special handling, perpetual inventory counts, 340B audits, restocking shelves, removing outdated drugs, preparing outdated/unneeded drugs for return/disposal.
• Maintains and files records of dispensing and receiving (invoices).
• Helps maintain orderly, clean environment in the pharmacy, including cleanliness of pharmacy stock and supplies.
• Provides completed orders to customers.
• Properly processing Medicare/Medicaid Durable Medical Equipment (DME) claims.
• Properly processing pseudoephedrine sales.
• Solves routine problems on own.
• Checking refrigerator and freezer temperatures daily.
• Working as a team and communicating clearly.
• Helping customers locate over-the-counter products.
• Handling customer problems/ concerns in a calm manner and referring them to the pharmacist accordingly.
• Assists the pharmacist in delivering high-quality pharmaceutical care.
• Maintain an attitude and philosophy consistent with GVHC standards. Be the ‘face of the pharmacy’.
• Practices within the scope of education, training, and personal capabilities.
• Complying with established procedures, rules, and regulations.
• Follows federal, state and local legal guidelines; follows license criteria when licensure applies (ie: immunizations).
• Maintains confidentiality, HIPAA, & OSHA compliance.
• Performs other duties as needed and directed.

Working Environment

Work is performed in a pharmacy setting with computer/phone work and moderate noise. Standing, bending, sitting, lifting, stooping required.

• Required to work at both Sykes Kalispell and Sykes Columbia Falls pharmacy locations weekly.
• Required to work on a rotating schedule for Saturday shifts at Sykes Pharmacy Kalispell.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to stand for extended periods of time.
• Ability to bend, reach, climb, and squat frequently.
• Ability to lift, push or pull a minimum of 25 lbs.