Retail Pharmacy Technician

Massachusetts General Hospital; Revere (MA); On-site; USD 30,000 - 37,000; Full time

Job summary

Mass General Brigham seeks a Certified Pharmacy Technician for the Revere Health Center. This onsite role supports pharmacists, processes prescriptions, assists customers, and manages inventory for timely medication delivery within the hospital.

The position requires a High School Diploma or equivalent, a state pharmacy license, and PTCB certification, with 0–1 year of experience preferred. Scheduling includes daytime shifts and Saturday availability.

Qualifications

• High School Diploma or Equivalent required.
• Pharmacy Technician State License required.
• PTCB Certification required.
• 0–1 year Pharmacy Technician experience preferred.
• HIPAA privacy rules knowledge appreciated.

Responsibilities

• Under the direction of a staff pharmacist, follow policies to perform routine pharmacy support tasks.
• Assist with filling prescriptions and inventory management.
• Handle third-party insurance and patient deliveries within the hospital.
• Utilize robotics, automation, software, and information systems.
• Communicate professionally with patients and caregivers to triage inquiries.

Skills

Customer service

Attention to detail

Math calculations

Communication with patients

HIPAA compliance

Education

High School Diploma or Equivalent

Pharmacy Technician License

PTCB Certification

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Certified Pharmacy Technician for Revere Health Center

Schedule: Monday through Thursday 9-5:30, Fri 8:30-5, and every other Saturday 8:30am-12pm.

Assists pharmacists with filling prescriptions, answers phones, enters prescriptions into the computer, greets and assists customers, solves non-professional customer service issues; mails prescriptions; uses automated filling machines; files prescriptions and reports; conducts inventory and orders medications; handles third-party insurance, beside delivery to patients within the hospital.

Qualifications

Essential Functions (Key Roles & Responsibilities)

• Under the direction of a staff pharmacist and/or pharmacy leadership team, follow established policies and procedures to perform a variety of routine support tasks that are integral to the operation of the pharmacy department

• Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices

• Responsible for supporting the operations of the pharmacy and ensuring the safe and efficient delivery of medications and healthcare products

• Utilizes area-specific technology, including, but not limited to, robotics, automation, software, equipment, and information systems

• Demonstrates professionalism and effectively communicates with patients and caregivers to gather information and or triage inquiries.

• Audit medication storage areas utilizing data collection tools (if applicable)

• Performs other duties as assigned

• Complies with all policies and standards

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of Education requirements?

No

Licenses and Certifications

Pharmacy Technician [State License] required

Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required

Work Experience

Pharmacy Technician experience 0-1 year required

Knowledge, Skills and Abilities

• Ability to read, interpret, and follow verbal and written instructions, including department policies and procedures

• Understand HIPAA privacy rules and will use discretion handling patient related information

• Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements

• Proficient with math calculations associated with ass signed responsibilities

• Ability to distinguish routine functions from those requiring a pharmacist's professional judgment

• Ability to work with sustained attention and care on routine, repetitive tasks

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

300 Ocean Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$21.75 - $26.58/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.