Retail Pharmacist

Williams Bros Pharmacy; Indiana, Northern (PA, KY); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time-off

Holiday pay

Life insurance

Wellness program

Employee discount

Job summary

Williams Bros Pharmacy seeks a Pharmacist to lead, direct, and manage daily pharmacy activities, ensuring optimal customer service, accurate prescription verification, and a collaborative team environment. Key tasks include responding promptly to inquiries, resolving complaints with documented follow-up, processing prescriptions, and ensuring accuracy before dispensing by Pharmacy Technicians.

We offer competitive wages and comprehensive benefits, including health plans, PTO, retirement, and

Qualifications

• Customer service excellence and professional communication.
• Accurate verification of prescriptions per regulatory standards.
• Maintain complete documentation of inquiries and resolutions.
• Collaborate with team to ensure smooth pharmacy operations.

Responsibilities

• Respond quickly and professionally to customer inquiries (patients and referral sources).
• Resolve customer concerns and complaints with appropriate corrective actions.
• Maintain confidentiality in all inquiries.
• Process prescriptions and package medication per physician orders.
• Ensure prescriptions are filled accurately by Pharmacy Techs before dispensing.

Skills

Customer service

Prescription verification

Teamwork

Documentation

Confidentiality

Education

Indiana Pharmacist License

Job description

We are looking for a Pharmacist to lead, direct, and manage the daily pharmacy activities. Expectations include ensuring optimal customer service, prescription verification and working in a team environment.

MOST IMPORTANT TASKS:

• Respond quickly and professionally to customer inquiries (patients and referral sources), both in the store and on the phone, with regard to supplies and prescriptions to the extent of the law and informational needs.
• Resolve customer concerns and complaints by identifying problems and coordinating appropriate corrective action. Maintain accurate and complete documentation of complaints and resolutions.
• Maintain proper confidentiality at all times when answering inquiries.
• Process prescriptions and package medication per physician orders.
• Ensure the prescriptions are filled accurately by Pharmacy Techs before they go out.

Store Hours: M - F (9:00 a.m. - 6:00 p.m.) Sat. (9:00 a.m. - 1:00 p.m.) (Approx. 76 hours per 2 weeks)

Must have Indiana Pharmacist License.

We believe that offering a robust line of benefits supports our employee’s desire to have a more fulfilling career with WB. Our benefits ensure your ability to continuously grow, stay healthy, and keep a balance between work and home.

• Competitive Wages
• Health - HDHP and PPO Plans
• Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $0 for Virtual Dermatology Visit, and $0 for Virtual Mental Health Visit
• Vision
• Infertility Treatment - Combined family maximum of $10,000 per lifetime
• Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
• Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
• Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
• 6 Paid Holidays
• 1 Floating Holiday - after 90 days of employment
• 401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
• Employer Provided Life Insurance - $10,000 Benefit
• Christmas Club
• Daviess County YMCA - 10% Employee Discount
• Holiday World Fun Club Discount
• Employee Referral Bonus Program - $1,000 after 90 days of employment
• Annual Wellness Screening and Incentive
• Annual Fitness Reimbursement Program - Up to $100 annually
• Employee Discount - 30% Discount on Over the Counter Products

Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.

If you share these beliefs, don’t wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.