Retail Personal Stylist

REVOLVE; Los Angeles (CA); On-site; USD 30,307 - 34,440; Full time

Job summary

A contemporary fashion retailer in Los Angeles seeks a Retail Personal Stylist to enhance the shopping experience for clients in person and online. The successful candidate will have a minimum of 2 years in sales or styling, strong communication skills, and extensive knowledge of luxury fashion. This full-time role offers competitive pay within a dynamic team environment.

Qualifications

• Minimum 2 years in sales or styling in contemporary & luxury clothing.
• 3+ years of retail experience, with management a plus.
• Proven ability to build brand loyalty through client relationships.

Responsibilities

• Deliver sales results in line with business growth targets.
• Develop client relationships through regular communication.
• Provide weekly and monthly sales performance updates to management.

Skills

Sales experience

Customer relationship management

Fashion knowledge

Communication skills

Organizational skills

Tools

Excel

PowerPoint

Gmail

Job description

Retail Personal Stylist

Base pay range $22.00/hr - $25.00/hr

Main purpose of the Retail Personal Stylist role:

This is a full time role for a candidate who is looking to work in contemporary & luxury personal shopping. The Retail Personal Stylist is responsible for working with Revolve & FWRD’s best customers in person & virtually - ensuring an excellent shopping experience for the client, while delivering superior sales results that directly impact Retail store revenue & Key Performance Indicators.

Major Responsibilities:

• Proven experience in working within a sales driven environment - deliver sales results in line with business growth targets
• Proactive sales approach - able to show initiatives/ideas to constantly improve the client experience and drive sales
• Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty
• Motivated and willing to go above and beyond to service the client
• Develop one-to-one client relationships through regular communication, and refer to individuals’ orders/returns history to enhance understanding of the client base and develop customer profiles
• Ensure that sales leads are identified and prioritized, as well as create and implement new selling ideas to ensure sales targets are met
• Increase spend of individuals and develop client loyalty through understanding their needs and up‑selling (whenever possible)
• Develop new client relationships, as well as, re‑engage lapsed clients
• Review data to identify client preferences and purchasing patterns
• Provide weekly and monthly sales performance updates to management
• Ability to develop strong, synergistic relationships with a multitude of teams and personnel
• Ability to manage multiple tasks under strict deadlines
• Ability to demonstrate logical thinking and problem solving skills
• Strong multitasking, prioritization and organizational skills
• Works closely with allocations team to stay up‑to‑date on new merchandise and/or brands, as well as, exclusives
• Wherever possible, initiate face‑to‑face contact with your customers
• Cover for other Personal Stylists in their absence
• Must be able to work flexible hours to get the job done

Competencies:

• Extensive knowledge and previous experience in contemporary & luxury fashion, including extensive knowledge of the current fashion trends
• Strong knowledge of apparel construction and fabrication and size and fit
• Self‑starter that thrives in a fast‑paced sales environment
• Confident, with excellent communication skills, including written and verbal skills
• Proactive in identifying new opportunities and areas for improvement
• Embodies the style/aesthetic of the brand

Minimum Qualifications:

• Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)
• 3+ years Retail experience
  • Management a plus
• Experience in brick and mortar and/or e‑commerce
• Strong computer literacy, including working knowledge of Excel and PowerPoint
• Proficient in Gmail

Preferred Qualifications:

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch‑in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

Note: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Design, Art/Creative, and Information Technology

Retail Apparel and Fashion