Retail Pawnbroker & Customer Service Pro

EZPAWN; Des Moines (IA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential

Paid Time Off

Holiday Pay

401(k) with Company Match

Store Discount

Job summary

EZPAWN in Des Moines, IA seeks a Retail Sales Associate / Retail Customer Service (Pawnbroker) to deliver friendly service, process sales and pawn items, and support a structured career path. Trainees start in a 5-week paid program with a $0.50 raise, with promotion to Pawnbroker on completion and further advancement to Lead Pawnbroker or Assistant Manager.

The role offers competitive pay based on experience ($13.00–$15.00 per hour), uncapped bonus potential, great benefits, and a clear path to

Qualifications

• High school diploma or GED.
• Customer service, cashier or retail experience required.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide excellent customer service by greeting customers and processing sales.
• Handle loans and extensions and perform opening/closing duties.
• Multitask and work well in a fast-paced retail environment.

Skills

Customer service

Sales

Cashier

Retail experience

Bilingual

Education

High school diploma or GED

Job description

EZPAWN in Des Moines, IA seeks a Retail Sales Associate / Retail Customer Service (Pawnbroker) to deliver friendly service, process sales and pawn items, and support a structured career path. Trainees start in a 5-week paid program with a $0.50 raise, with promotion to Pawnbroker on completion and further advancement to Lead Pawnbroker or Assistant Manager.

The role offers competitive pay based on experience ($13.00–$15.00 per hour), uncapped bonus potential, great benefits, and a clear path to