Retail Parts ProStore 9656

Advance Auto Parts; Providence (RI); On-site; USD 22,661 - 24,934; Full time

Benefits offered by this job

Competitive compensation

Benefits available

Equal Opportunity Employer

Job summary

A leading automotive parts retailer in Providence, RI is seeking an experienced sales professional to support DIY customers. This full-time role involves advanced automotive knowledge, customer service, and inventory management. The ideal candidate will have 3-5 years of automotive parts experience and excellent communication skills. Competitive hourly wage from $16.45 to $18.10 is offered.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability in customer transactions.
• Speak and write English effectively.

Responsibilities

• Provide GAS2 selling experience for customers.
• Manage DIY services including battery installation.
• Ensure high customer service standards.

Skills

Friendly communication

Parts and automotive system knowledge

Strong organizational skills

Advanced selling skills for DIY

Safety knowledge and skills

Education

Must have a valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Overview

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. It requires advanced identification, troubleshooting, and project assistance for DIY customers, as well as sourcing from numerous places including special order, FDO, and second source. The role also entails in-depth knowledge of the store inventory and maintenance processes. The position is full time.

Primary Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Secondary Responsibilities

• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY

Essential Job Skills

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions

Education & Certifications

• Must have a valid driver's license
• ASE Certification Preferred, but not required

Physical Demands

Positions may involve repetitive motions, carrying and moving of parts, and extended periods of standing or walking.

Compensation

16.45 USD PER HOUR - 18.10 USD PER HOUR

Benefits

Benefits are available at https://jobs.advanceautoparts.com/us/en/benefits

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state, or local protected class.